- Home
- Transportations
- Transportation from Cancun Airport to Tulum Hotel Zone
AMAZING! Travel with peace of mind. Pay the day of the excursion! **Restrictions apply**
- Quote Here -
"We offer fast, affordable, and reliable airport transportation"Book your transportation now and pay when you get at Cancun Airport ***Restrictions apply
The departure location for your flight must be specified and may only contain letters
The destination name is required and cannot contain numbers or symbols
- Description
- Prices
- Meeting Place
- Included
- Not Included
- Payment Methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
This article can be read in 3 minutes
Book your transportation now and pay when you get at Cancun Airport***Restrictions apply
Transportation from Cancun Airport to Tulum Hotel Zone
Why book with us?
Restrictions apply. Click here for more information
For 2 compelling reasons
- Pay upon arrival
- Competitive pricing
You've likely compared prices on multiple websites for transportation from Cancun Airport to Tulum Hotel Zone. While most providers offer similar services, such as punctuality, cleanliness, and safety, we stand out for our customer-centric approach and flexible payment options
But what truly distinguishes us is our commitment to customer satisfaction. We've designed our services, including our flexible payment options, to make your booking process as easy as possible when traveling from Cancun Airport to Tulum Hotel Zone
Pay for your trip on the day of the excursion: In today's online world, we understand that there's often a concern about potential scams and whether you'll actually receive the agreed-upon service to Tulum's hotel zone. We're aware of these concerns and understand them
We trust you and offer the flexibility to book and pay in cash or credit card when you meet your driver at Cancun Airport
It couldn't be easier! Travel worry-free. However, please send us a photo of your boarding pass while you're waiting at the gate. Our operators will be in touch to confirm your pick-up location as soon as you clear immigration at Cancun Airport
Competitive pricing: As an association of various transportation companies serving Cancun Airport to Tulum Hotel Zone, we can offer lower prices. Our combined efforts allow us to efficiently manage our fleet, reducing costs and staying competitive in the online market
This partnership allows us to offer services such as Cancun to Tulum Hotel Zone at a competitive price, as the same vehicle might be returning to Cancun from Tulum or a nearby area. This is the simple reason why the union of several companies is so powerful in terms of sales
Tulum is a bohemian paradise with stunning beaches, fine sand, and turquoise waters. It's a magnet for tourists from all over the world. If you've booked a flight into Cancun Airport, we offer affordable and private transportation to your hotel in the hotel zone
Who are we?

Hi there, my name is Andrés and I'm the customer service manager for Cancun Cheap Airport Shuttle. I've been working at Cancun Airport for over 10 years in various roles, from security to airline representative
This extensive experience allows me to share my in-depth knowledge of the airport and explain why we're the best choice for your transportation from Cancun Airport to Tulum hotel zone
What does an affordable private transfer from Cancun Airport to the Tulum hotel zone mean?
It's a transportation option at a very competitive price based on the distance from Cancun to Tulum. If you compare with other websites, you'll see that we either have the same price or a lower one
Additionally, it's a transportation service just for you and your family, so you won't have to wait for anyone. As soon as you exit the plane, the vehicle will be waiting to take you directly to your hotel door in Tulum
When you make your reservation and are in communication with our customer service representatives, they will ask you how many pieces of luggage you have to assign a vehicle that has the necessary capacity for you and your bags, ensuring a comfortable and relaxed journey
It's a clean, comfortable vehicle with a professional and helpful driver. Plus, you can pay for the service when you arrive in Cancun and meet the driver. I believe there's no need to think twice; you'll realize we are your best option for getting to your hotel in the Tulum hotel zone
Why book an affordable transfer from Cancun Airport to the Tulum hotel zone?
Let me share the most common reasons for choosing transportation to the Tulum hotel zone
- A quick way to get from the airport to your hotel: By booking in advance, everything will be ready for you. As soon as you exit your flight, the vehicle will be waiting to take you directly to your hotel in Tulum
- Safety and comfort: How about having a photo of your driver along with the vehicle's license plate number? Plus, there's GPS monitoring, trustworthy staff who know the route, and all vehicles have air conditioning. Since it's a private service, you won't have to share the space with anyone else
- No Uber service at Cancun Airport: With no Uber service available, it's ideal to book a private transfer in advance. By doing your homework, everything will be ready for your transportation
- An economical option for families and groups: If you're part of a group, this is the perfect choice, as the cost is divided among the participants, making the price per person lower
- Cancun Airport can be chaotic during peak hours: Cancun Airport is the second most visited airport in Mexico. It serves as a hub from Europe and South America to the United States, and it's one of the main gateways to Mexico. The flight volume during certain times of the day can be quite busy, so it's best to have everything ready to avoid stress and long waits to leave the airport
Transportation from Cancun Airport to the Tulum Hotel Zone: Schedules and Availability
We depart at time the client requests. When we accept a reservation, we have a commitment to the client and will assign a vehicle that will be waiting as soon as their flight lands
We monitor flights using applications like FlightAware, so we know exactly when the flight is about to land. Additionally, we stay in communication with staff at the terminals who inform us when clients are in the baggage claim area, etc.
We usually have availability; the only dates that can be complicated are Christmas and New Year's, when the volume of operations is very high. However, if you make your reservation in advance, it is almost guaranteed that we will have availability to offer you transportation from Cancun Airport to Tulum hotel zone
Transportation from Cancun Airport to the Tulum Hotel Zone: Duration of the Journey
The trip to Tulum takes approximately 2 hours, and depending on the location of your hotel, it may take a little longer
These times are, of course, subject to factors beyond our control, such as rain, road repairs, heavy traffic, etc.
Therefore, this is an estimated time, which is typically accurate most of the time
Experience of Transportation from Cancun Airport to the Tulum Hotel Zone
Restrictions apply. Click here for more information
Cancun Airport
Due to its geographical location and the number of flights coming from Europe, the United States, as well as Central and South America, Cancun Airport is very busy
It ranks among the two airports with the most flights and departures in Mexico, only second to the capital. This can sometimes lead to chaos for various reasons, such as a lack of staff or adequate facilities
Since the airport is located outside the city center, it's a good idea to have a reserved transfer to make your exit process from the airport as smooth as possible. We are your best option for reaching the Tulum hotel zone from Cancun Airport
Bottlenecks
When you exit your plane, you will encounter three different bottlenecks. Here's an explanation of each
Customs and Immigration Control

The first bottleneck is immigration control. If you're arriving on an international flight, you will need to pass through a Mexican government immigration officer who will check certain security aspects to grant you entry into the country
There can be long waits here, especially if many flights are arriving at the same time. You need to be patient, although significant progress has been made in recent years, and it's generally a smooth process
Baggage Claim
The second waiting point is when you go to the conveyor belts to collect your luggage
This also depends on how busy the airport is at that moment. Sometimes staff may be overwhelmed and have to unload several flights simultaneously, which can lead to delays
However, thanks to technology and logistics, they are doing a better job every day, and generally, when you arrive at the baggage claim, your luggage will be waiting for you
Exiting the Airport

OMG. This is the most uncomfortable part. As soon as you leave the airport terminal, you will be literally bombarded by a crowd of people trying to sell you two main things
- Timeshare sellers disguised as information providers who want you to attend a sales presentation
- Last-minute transportation sellers targeting those who did not book a transfer to the Tulum hotel zone in advance
They will use various techniques to grab your attention, from greetings to shouting. But let me explain why buying last-minute transportation from them is not a good idea
You will end up paying more because you will have to pay three entities, all of whom want a cut of that sale
- Salesperson's Commission: The salesperson is there to earn a commission for every person they convince
- Sales Agency's Commission: All sellers have an agency that allows them to be in that location
- Payment for Transportation Services from the Airport to the Cancun Hotel Zone: You will need to pay the company providing the transportation to your hotel
If you think about it, it makes sense. Ideally, you should have a reservation made in advance where all your questions can be calmly answered. Your driver will be waiting in a designated area of the airport terminal, ready to take you to your hotel without delays, safely and comfortably. Additionally, you'll get a fair price without having to pay intermediary commissions
Price, comfort, and safety are the reasons to book transportation from Cancun Airport to Tulum hotel zone. You can simply ignore all those people because your driver will already be waiting for you
And just to highlight our attitude toward our clients, let me tell you that you don't have to pay anything in advance. You can pay when you get into the vehicle, and the price is based on the distance traveled
You can pay when you get into the vehicle

Yes, travel with peace of mind. We will be in contact with you as soon as you are in the waiting area of your departure airport, and we will provide clear and simple instructions on how to reach the meeting point
But the best part is that you don't have to pay anything in advance if you don't want to. In other words, we give you the option to pay when you arrive in Cancun and meet the driver in person, so you can see the vehicle and know it's real and not a scam
It couldn't be easier!
It's a safe and quality service
If you have security concerns, we understand and will provide all the necessary information to put your mind at ease, such as the driver's name and photo, the vehicle's license plate, and GPS monitoring of the unit
All our staff are completely trustworthy and have been with us for several years. They are friendly and knowledgeable about the roads, finding the most practical and fastest routes to get you to your hotel in the shortest time possible
Additionally, it's a private service, so there's no need to wait for anyone else, no dropping off multiple people before you, and you won't have to share your seat with anyone. The vehicle is air-conditioned, spacious, and can accommodate your entire family along with your luggage, as everything is arranged in advance
Vehicle Options
We specialize in your transportation from Cancun Airport to the Tulum hotel zone for this reason
We have a fleet of vehicles suitable for all types of travelers, from couples to groups of any size
We offer compact vehicles like the Sentra, which are ideal for small families of 1-3 people with moderate luggage
We have small vans for medium-sized families of 4-7 people, which are suitable for your space and luggage needs
Medium Vans: If you're traveling with more people, between 7-10, we have Toyota HIACE vans that are sufficient to take you to your hotel in the Tulum hotel zone
Large Van: This van has a capacity of 20 people, but we only use it for a maximum of 15 people to allow for luggage space, which takes up room in the vehicle

Perfect for 1-3 persons
Moderate amount of luggage
Spacious, comfortable, air-conditioned

Perfect for 4-6 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 7-8 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 9-16 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Rates
We know you are looking for a fair price that strikes a good balance between cost and quality
The internet is a highly competitive market, and this competition is beneficial for customers, as companies must offer competitive prices to stay ahead
We have rates that align with the market and, of course, with the distance to be traveled. We will always have low prices, but with the quality that defines us
Courtesy Stop
At no extra cost, we can stop at a store on the way to your hotel in the Tulum hotel zone so you can buy anything you need at the last minute. We understand that, in the rush, you might have forgotten something
Don't worry, just let the driver know. Please keep in mind that this is a brief stop for purchasing items like personal hygiene products or anything else you need
How to Book
You can send a message via WhatsApp, and our customer service team will be happy to answer all your questions and provide a no-obligation quote in three currencies: pesos, USD, or euros
You can also book through our website. Simply fill out the forms, and at the end, you will be given four payment options to choose from, whichever makes you feel most comfortable
You can choose from 4 payment options
- Pay in cash on the day of transportation from Cancun airport
- Pay on the day of transportation with a credit card or online payment
- Pay a 20% deposit
- Pay the full service in advance
Do you want personalized attention? Click this button
Last-Minute Bookings
Do you want to make a last-minute booking? Let me tell you, it's possible! We almost always have availability and vehicles near most hotels. If it's transportation from Cancun airport, we always have vehicles available for last-minute bookings
If you're in the Tulum hotel zone, there are two waiting bases ready to depart in case you want to leave your hotel as soon as possible
We understand that not everyone likes to plan everything in advance and some people enjoy spontaneity, and we get it! Send us a message, and we'll gladly respond to check if there's a vehicle available near your hotel
Who is Cancun Airport Transportation to the Tulum Hotel Zone best suited for?
For people who don't want any worries, who want comfort at a good price, and who value security and commitment from a reliable company that has been in the market for years and will continue to be for many more
No hassle, everything organized, no surprise charges. Pay everything when you arrive in Cancun Airport or meet your driver. It couldn't be easier!
Blog
Experience is our main asset. We've seen it all in these 10 years, and that experience is channeled into our blog, which is full of suggestions and recommendations so you don't make the most common mistakes people make when arranging transportation to or from the airport to the Tulum hotel zone
Questions such as
- How much is a shuttle from Cancun Airport to Tulum?
- How do I get to Tulum from Cancun Airport?
- How to get to Tulum from Cancun Hotel Zone by bus?
- How much do you tip a shuttle driver from Cancun to Tulum?
Other Transportation Options
If for some reason you ended up here but aren't looking for transportation to the Tulum hotel zone, let me tell you that we offer transportation throughout the Riviera Maya, from Cancun's Costa Mujeres, passing through Puerto Morelos, Playa del Carmen, Akumal, and of course, Tulum town
Check out these options
- Transportation from Cancun Airport to Cancun Downtown Area
- Transportation from Cancun Airport to Playa del Carmen
- Transportation from Cancun Airport to Puerto Morelos
- Transportation from Cancun Airport to Riviera Maya
- Transportation from Cancun Airport to Tulum Downtown
Social Media
The world is changing, and changes are happening faster every day. We need to stay current and adapt to these changes if they are for the better
Very soon, we will have our Facebook and Instagram pages, where we will share fresh information, promotions, etc.
If you enjoy being on social media, we invite you to check them out, and if you could give us a LIKE, we would be very grateful!
Precios
The price of transportation from Cancun airport to the Tulum Hotel Zone depends on several factors, such as
- Number of people
- Number of bags
- Location of your hotel (Distance from the airport to your hotel)
- Arrival time of your flight
We know that to stay relevant in the industry, we must be competitive and maintain a good balance between price and service. We always guarantee a fair price based on the distance traveled and the quality of service, ensuring you have a pleasant transportation experience from Cancun airport to the Tulum Hotel Zone
Send us a message via WhatsApp, and we'll be happy to provide a detailed explanation, flexible payment methods, and a no-obligation quote
Meeting Point
Cancun Airport has 4 terminals:
Terminals 1 & 2: Domestic arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/WAHPbtWsXr7pHYrCATerminal 3: Meet at Air Margaritaville.
https://maps.app.goo.gl/o6EeUXNHhvMQaSiK8Terminal 4: International arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/rmQ1m6bWxBKSAkWt6Included
Here is a list of what is included in the transportation from Cancun airport to your hotel in the Tulum Hotel Zone
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
Not Included
There are some things that are not included. We like to be as clear as possible to avoid misunderstandings, but feel free to send us a message via WhatsApp, and we'll be happy to assist you
- Beverages
- Tips
Payment Methods
Flexibility is one of our guiding principles. Imagine that we can make a reservation and confirm it for you, meaning that you can pay for your transportation from Cancun airport to the Tulum Hotel Zone. Restrictions apply
- Bank deposit (minimum 2 days in advance)
- Wire transfer (minimum 2 days in advance)
- Cash
- PayPal (+4% PayPal fee)
- Credit card (+5% bank fee)
Frequently Asked Questions
Frequently Asked Questions
1.- Where will the meeting point be for transportation from Cancun Airport to the Tulum hotel zone?
It depends on your flight code, and from there we will know at which terminal your flight will land. We will, of course, provide you with precise and detailed information about the meeting point at Cancun Airport
2.- At which terminal will the meeting point be?
Once you provide us with your flight code, we can tell you the terminal, and from there, we will establish the meeting point
3.- What time will the meeting be at Cancun Airport?
The meeting will be when your flight arrives; we adjust to your schedule
Don't worry, we monitor your flight in real-time and will know its status. We'll be ready to take you to your hotel in the Tulum hotel zone as soon as you land
4.- What kind of transportation will take me to my hotel in the Tulum hotel zone?
The type of vehicle will depend on the number of people and the number of suitcases. However, we can guarantee that it will be a comfortable vehicle suited to your space needs
Remember, you will always be in contact with the customer service department to assist you with any questions
5.- I've already made a reservation on your website for transportation from Cancun Airport to my hotel in the Tulum hotel zone. Where will the meeting point be?
The meeting point will be outside the terminal at Cancun Airport
6.- How do I know I can trust you for my transportation to the Tulum hotel zone?
When we accept your reservation, it's a commitment. Also, use common sense: we need that income to pay salaries, gas, insurance, permits, etc. So, we will be there, we can guarantee that
7.- I'm running late. Can you wait a few minutes?
Yes, we can wait for you. This is a private transportation service to your hotel in the Tulum hotel zone
8.- I'm at the meeting point, but I don't see anyone. What can I do?
Send a message via WhatsApp, and we will gladly assist you, although the driver should be waiting for you at that location. If for some reason you haven't seen them yet, we'll help you
1.- For some reason, I don't have my PDF confirmation of services
Just providing your name is more than enough, but you will always be in contact with our customer service team
2.- Can I show my receipt in PDF format on my cell phone?
Of course, you don't need to print anything. You can show it on your cell phone without any issues
1.- What does the transportation from Cancun Airport to the Tulum hotel zone include?
It includes the following
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
2.- Does it include beverages?
Unfortunately, no. However, we can make a stop at a store on the way where you can buy anything you like. Please note that it's a brief stop of approximately 10-15 minutes
3.- How long does the transportation to the Tulum hotel zone take?
It usually takes about 90 minutes, although it depends on external factors beyond our control
1.- For my transportation from Cancun Airport to the Tulum hotel zone, can I pay with a credit/debit card?
Yes, but there will be an additional 5% fee for bank commissions. We accept only Visa or MasterCard. We recommend paying in cash as it's more convenient
2.- Can I pay when I arrive at Cancun Airport?
Yes, we accept pesos, dollars, or euros. Just let us know which currency you will use
Please note that there are restrictions for cash payments. Send a WhatsApp message for detailed information
3.- Do you offer months without interest for transportation from Cancun Airport to the Tulum hotel zone?
Unfortunately, no. We do not offer months without interest
4.- Do you have special prices for seniors, locals, people with disabilities, travel agents, or locals?
It depends on the number of people and the service date. Send a message, and we'll be happy to discuss it
5.- Do you have any available promotions?
It depends on the number of people and the service date. Send a message, and we'll be happy to discuss it
1.- Can young children travel in the transportation to the Tulum hotel zone?
Yes, we have no restrictions. Children of any age are welcome
2.- I have a family member in a wheelchair. Can they use the transportation to the Tulum hotel zone?
The person must be able to transfer from the wheelchair to the vehicle and vice versa. The wheelchair must also be foldable to fit in the designated area
1.- How can I book my transportation to the Tulum hotel zone?
The fastest way is via WhatsApp
2.- Will I receive a confirmation receipt for services?
Yes, it is usually a PDF confirmation of services
3.- What are your customer service hours?
Customer service hours are guaranteed during
- Monday to Friday from 7:00 AM – 10:00 PM local time
- Saturday and Sunday from 7:00 AM – 8:00 PM local time
4.- Do I need to book transportation to the Tulum hotel zone in advance?
Yes, it's ideal, although we can accept last-minute bookings depending on availability
5.- Can I change the date of my reservation for transportation to the Tulum hotel zone?
Yes, just let us know as soon as possible to make the necessary adjustments
6.- I'm no longer traveling. How can I cancel?
Send a message or email to cancel. If you paid anything in advance, a refund will be processed within 4-5 business days
7.- What are your cancellation and refund policies?
If you paid a deposit or the full amount in advance, you can cancel with at least 2 hours notice
If you don't show up and don't notify us, it will be considered a NO SHOW, and no refund will be issued
8.- It's raining a lot. Will you still be there?
Yes, we will be there, whether it's sunny or raining
9.- How far in advance can I make a reservation for transportation from Cancun Airport to my hotel in the Tulum hotel zone?
We can accept reservations from one month before up to one day before. For last-minute reservations, please send a WhatsApp message
Itinerary
In the details lies the difference in the quality of our transportation services. By being detailed, we avoid misunderstandings to make your transportation from Cancun Airport to the Tulum hotel zone as pleasant as possible
By being clear and transparent, you will notice that we have no hidden charges. Everything is in writing and very professional
We provide an itinerary that specifies each step from when the client requests information until they are taken to their destination hotel in the Tulum hotel zone
However, this process may vary, as each person is different. This is for illustrative purposes only
-
The user is interested in our transportation services
The client wants detailed information about our transportation services from the Tulum hotel zone and requests a quick, no-obligation quote
-
The client wants to make a reservation for transportation to their hotel in the Tulum hotel zone
After analyzing and reflecting on the price and quality of our transportation services, the client wishes to make a reservation. The easiest way to do this is via a WhatsApp message
-
The client is in the departure lounge of their origin airport heading to the Tulum hotel zone
When you are in the departure lounge of your airport, we ask that you send a photo of your boarding pass to ensure you are indeed flying to Cancun Airport
This contact applies only to clients departing from America. If you are departing from Europe, you will be contacted a day before due to the larger time differences
-
The client arrives at Cancun Airport
We know when your flight arrives at Cancun Airport because we monitor it through real-time applications like FlightAware. When this happens, we will calculate the time it will take for you to pass through immigration and retrieve your luggage
-
You should proceed to the established meeting point outside the departure lounge at Cancun Airport
Upon arriving at Cancun Airport, you should proceed to the meeting point, which has been previously established, where your driver will be waiting for you
-
The client pays for the transportation service to the Tulum hotel zone
Before boarding the transportation to your hotel in the Tulum hotel zone, you must pay for the service provided. You can pay in cash, by credit/debit card, or through a secure payment link such as PayPal
-
Transportation to your hotel from Cancun Airport to the Tulum hotel zone
After payment, the driver will take you to your hotel in the Tulum hotel zone. The transportation service is private, air-conditioned, and will take you promptly to the door of your hotel or destination in the Tulum hotel zone
-
Arrival at your destination hotel in the Tulum hotel zone
The driver will take you to your hotel or destination in the Tulum hotel zone and drop you off at the lobby. They will assist with your luggage and ensure nothing is left behind in the transportation
This is the end of the services
Restrictions
We provide a list of certain restrictions for your transportation from Cancun Airport to your hotel in the Tulum hotel zone
- Payment for transportation can be made on the day of your arrival from Cancun Airport (Airport-Hotel). However, if you require transportation from your hotel to the airport, a deposit is necessary to secure your booking
- The vehicles are not designed for wheelchair users; the customer must be able to get into the transportation
- It is important to arrive at the meeting point; you will be sent the details of the meeting location when you make the reservation.
- You must send a photo of your boarding pass when you are at your departure airport.
- You should be in communication via WhatsApp, text message, etc
Cancellations
We are a company with flexible payment options; for example, you can pay in cash or by credit card on the day of transportation to the Tulum hotel zone. We do not require any advance payment
However, if you have paid a deposit or the full amount in advance, you can cancel as long as you notify us to make the necessary adjustments. You will always be in contact with our customer service team. Please send a WhatsApp message
You can cancel without restrictions with at least 2 hours notice
"Punctuality is outstanding, the drivers are very good, and the vehicle cleanliness is excellent. The prices are very competitive"
"Excellent service from the moment I arrived at Cancun airport to my hotel in the Tulum hotel zone, until the pick-up. Everything was perfect from start to finish"
"Very punctual, professional, and friendly. The customer service staff was excellent"
"Good communication and I didn't have to wait long at the airport for my ride to Tulum. The drivers were very friendly"
"The transportation service was very good. The drivers were very friendly, with clean and courteous driving. They were also very punctual for the return trip."