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- Description
- Prices
- Meeting Place
- Included
- Not Included
- Payment Methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
This article can be read in 3 minutes
Book your transportation now and pay when you get at Cancun Airport ***Restrictions apply
Transportation from Cancun Airport to Cancun Downtown Area
Why choose us?
Restrictions apply. Click here for more information
Are you seeking economical private transportation from Cancun Airport to Cancun downtown?
You've come to the right place. For two simple reasons
Full-day transportation payment upon arrival (Only when you leave from Cancun Airport): No prepayment is necessary. We acknowledge the prevalent concerns regarding online fraud and assure you of our commitment to your security
We offer affordable, private transportation from Cancun Airport to downtown Cancun. Pay upon arrival when you get at Cancun Airport, either in cash or by credit card
However, to apply for this payment method, these requirements are necessary
- Send a photo of your boarding pass when you check in at your departure airport
- Be in touch with our customer service representatives
A competitive price: We offer affordable rates. We know the internet is highly competitive, and we need to stay ahead of the curve. We offer a low price because we're an association of van owners who specialize in transportation from Cancun Airport to downtown Cancun or even throughout the Riviera Maya
Unity is strength, and that allows us to always have a vehicle very close to any hotel in the Riviera Maya. This gives us a very strong operational force and allows us to lower prices. And if your service is from the Cancun airport, there are always vehicles on standby, especially when there are several incoming flights
Cancun, Playa del Carmen, Tulum, and the Riviera Maya are very popular vacation destinations. However, Cancun Airport can be very stressful if you're not prepared
Hello there, How are you doing? My name is Andrés, and I'm the customer service manager at Cancun Cheap Airport Shuttle. I've worked at the airport in various positions for over 10 years, so I know every nook and cranny. I'm confident in my ability to explain why we are your best choice for transportation from Cancun Airport to Cancun downtown
What's a private transportation from Cancun Airport to downtown Cancun?
It means a vehicle with enough space for you, your companions, and your luggage will be waiting for you at a pre-arranged location, ready to take you directly to your hotel in downtown Cancun without any delay
It's a private transportation service, meaning you won't have to share the ride with anyone else. This offers more comfort, privacy, and convenience as you won't have to wait for others or make additional stops. And all this at the best price on the market
Why book budget transportation from Cancun Airport to downtown?
I can give you 7 reasons why you should book budget transportation from Cancun Airport to Cancun Downtown
- It's the fastest and most reliable way to get out of Cancun Airport
- It's safe and comfortable
- Cancun Airport is extremely chaotic
- Scams are very common at Cancun Airport
- Regular taxi service is not available at Cancun Airport
- It's the most affordable option for families and groups
- There are no baggage restrictions
Transportation from Cancun Airport to downtown Cancun: Schedules and availability
We have cars and vans available 24/7 at a designated location assigned by Cancun Airport administration
We're tracking your flight in real-time. Once your plane lands, your driver will be on their way to pick you up at the pre-arranged spot
As an association of transportation providers from Cancun Airport, we always have availability
Duration of transportation from Cancun Airport
Travel time from Cancun Airport to downtown is subject to change based on factors like traffic, weather, and your exact destination. Generally, the drive takes approximately 20-30 minutes
What to expect when traveling from Cancun Airport to downtown
Restrictions apply. Click here for more information
Cancun Airport
I'd like to start by saying that Cancun Airport can be chaotic, especially during peak hours and vacation seasons
Also, Cancun Airport is located outside the city, so if you need transportation to your hotel, you should have a plan in place once you get off the plane, taking into account certain factors
Customs and immigration check
The customs or immigration area may have long waiting lines, which can be very frustrating, especially after a long flight
Baggage claim
After going through immigration, the next potential bottleneck is waiting for your luggage to be unloaded from the plane and transported to the baggage claim area
Airport exit
This is the most challenging part of the entire journey, where chaos is often the norm, especially if you're coming from a first-world country
As soon as you pass through the airport exit doors, you'll be immediately bombarded by dozens of transportation vendors, timeshare salespeople, and other representatives all vying for your attention and trying to sell you something
It's uncomfortable, noisy, and overwhelming. Who do I listen to? Several people are talking to you at the same time, and you're exhausted from an early flight
This is why booking your transportation from Cancun Airport to Cancun downtown is a better option. Your driver will be waiting for you with a comfortable vehicle, and you can avoid dealing with aggressive salespeople. You'll have the peace of mind knowing that you have reliable and affordable transportation waiting to take you to your hotel immediately
Do not pay anything until you contact your driver (Only when you leave from Cancun Airport)
Amazing, right? It's hard to believe, but you only pay when you meet your driver face-to-face (this apply only from Cancun Airport Departures). And the best part? They'll contact you as soon as you're in the airport waiting area, before you even board your flight to Cancun
High-quality service
With over 10 years of experience, we have been delivering comfortable, dependable, and competitively priced transportation services, with rates adjusted according to the distance traveled
We are the perfect company to ensure a worry-free transportation experience from the airport, so you can focus solely on enjoying your vacation
Additionally, our drivers are bilingual and have excellent knowledge of the area. They know the best routes and can anticipate potential traffic congestion
Transportation options
We want to be clear: we only offer budget-friendly transportation options. We do not have luxury SUVs or limousines available
It's important to know that all transfers from Cancun Airport to downtown are private and not shared
Compact Vehicle: The perfect choice for couples or small groups of up to 3-4 people
Small van: Our small vans are perfect for groups of 4-7 passengers who require additional space for luggage
Mid-size vans: Our mid-size vans are designed to accommodate groups of 7-10 people comfortably
Large SUV: This SUV has a capacity of 20 people, but we recommend a maximum of 15 passengers to allow for luggage
Perfect for 1-3 persons
Moderate amount of luggage
Spacious, comfortable, air-conditioned
Perfect for 4-6 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Perfect for 7-8 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Perfect for 9-16 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Rates
Our goal is to provide you with the best possible prices. We understand the importance of value for money and will always strive to offer competitive rates. You can count on us to keep our prices up-to-date
Courtesy stops
Would you like us to make a quick, complimentary stop at a convenience store like 7-Eleven on the way to your hotel in downtown Cancun? We can do this as long as it's on our route or doesn't require a significant detour. It's a quick stop, about 10-15 minutes
Reservation process
Our booking system is designed to make your reservation process as smooth as possible. Simply fill out this form with your travel dates and get instant quotes in pesos, USD, or euros. You'll also be able to see the specific vehicle type that will be provided for your trip
And finally, choose how you would like to pay from these 4 options
- Pay for the Cancun airport transportation in cash on the day of service
- Pay for transportation on the day of service with a credit card or online payment
- Pay 20% of the total cost in advance
- Pay for the entire service in advance
Do you want personalized attention? We're at your service, just click this button
Last-minute bookings
You read this information, but forgot to make a reservation. Don't worry, we understand that planning a vacation can be stressful and sometimes things get forgotten
Last-minute bookings? No problem! Just send us a WhatsApp message and we'll be happy to help
Who is the transportation from Cancun airport to downtown Cancun most suitable for?
This transportation option is perfect for travelers who prioritize speed, comfort, and cost-effectiveness when traveling from Cancun airport to downtown
Ideal for groups who value efficiency and convenience. This transportation option offers a cost-effective solution for traveling together
Is it worth it? Yes
If you want a price that fits your budget, along with the right size and comfort level for your group
These are some factors such as
- Comfort
- Privacy
- Time savings
Make your reservation here
To make a reservation, simply send us a WhatsApp message and our online operators will be happy to provide you with an immediate quote
Another option is to fill out our online booking form. You just need to provide some basic information and select your preferred payment method
Blog
We've been your airport transportation partner for over 10 years. Take advantage of our experience and discover our best tips!
By identifying the most common mistakes travelers make, we've created a system to ensure a seamless airport journey. Follow our advice to enjoy a fast, easy, and cost-effective experience
- Free transportation from cancun airport to cancun downtown area
- Cheapest transportation from cancun airport to cancun downtown area
- Private transportation from cancun airport to cancun downtown area
- Best transportation from cancun airport to cancun downtown area
Other Transportations
We cover the entire Riviera Maya with transportation options from Cancun to Tulum. Check out these options:
- Transportation from Cancun Airport to Cancun Hotel Zone
- Transportation from Cancun Airport to Playa del Carmen
- Transportation from Cancun Airport to Puerto Morelos
- Transportation from Cancun Airport to Riviera Maya
- Transportation from Cancun Airport to Tulum Hotel Zone
Social Media
Social media has evolved and transformed the way we socialize, and as a company, we have adapted to take advantage of this by establishing another channel of communication between us and our clients.
We kindly ask you to give us a LIKE on Facebook and Instagram if you feel comfortable, as it shows that our efforts are having a positive effect on our customers.
We appreciate it from here!
Prices
The cost from Cancun Airport to the city center of Cancun depends on several factors:
- Number of people
- Number of bags
- Location of your hotel (Distance from the airport to your hotel)
- Arrival time of your flight
However, we always strive to offer competitive rates that are at the same level as our competitors or lower whenever possible
On our website, there is a form where you can quickly get a quote and see the final price, with no extra charges, in pesos, dollars, or euros
Meeting Point
Cancun Airport has 4 terminals:
Terminals 1 & 2: Domestic arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/WAHPbtWsXr7pHYrCATerminal 3: Meet at Air Margaritaville.
https://maps.app.goo.gl/o6EeUXNHhvMQaSiK8Terminal 4: International arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/rmQ1m6bWxBKSAkWt6Includes
This is a list of the items included in your private transportation from Cancun Airport to your destination in downtown Cancun
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
Not Included
There are certain things that are not included in your transportation to your destination in downtown Cancun
- Beverages
- Tips
Payment Methods
The most common payment method is by credit card upon arrival at Cancun Airport (please remember that restrictions apply). Please contact customer service via a WhatsApp message
- Bank deposit (minimum 2 days in advance)
- Wire transfer (minimum 2 days in advance)
- Cash
- PayPal (+4% PayPal fee)
- Credit card (+5% bank fee)
Frequently Asked Questions
Frequently Asked Questions
1.- For the transportation service from Cancun Airport to the city center, will you pick me up at the terminal where my flight arrives?
Yes, we will monitor your flight and know in advance the terminal where your flight is scheduled to land. When you make your reservation, you need to send your flight code, and you will receive details such as the meeting place, and all your questions will be answered quickly and professionally
2.- I still don't know which terminal my flight will arrive at in Cancun Airport. How do I know the meeting place?
We take care of that. All airlines have designated spaces, and there is a 90% chance that you will arrive at the terminal where they always land. We will provide you with a photo of the meeting place and will be in contact with you as soon as you are at your departure airport if it's a flight leaving from America. This does not apply to flights from Europe or other parts of the world, where we will contact you with more advance notice.
3.- What time will I see you outside the terminal?
As soon as you pass through immigration and have your luggage, remember that you will always be in communication with customer service staff who will guide you at all times, although it is very easy to reach the meeting place.
4.- What type of transportation will take me from Cancun Airport to the city center?
We won't know that yet; the vehicle will be assigned when your flight is landing. What we can guarantee is that it will be a vehicle capable of carrying your entire family or companions along with the number of bags you have at that moment.
5.- I have already reserved transportation from the airport to downtown Cancun. How do I identify you?
Usually, the driver will have a sign with your name, but you just need to arrive at the meeting place, and the driver will be there with a smile waiting for you.
6.- Is it safe for you to pick us up and take us to our destination in downtown Cancun?
Absolutely yes. It's very important to us that you choose the option to pay on the day of transportation, as we need that income to keep operating as a company.
Needless to say, you will always be just a click away since customer service will always be on WhatsApp to answer and calm any concerns you may have.
7.- I'm a bit delayed. Can you wait for me if I haven't reached the meeting place yet?
Yes, it's a private transportation service; we will wait until you arrive at the meeting place.
8.- I'm at the meeting place at the agreed time, but I don't see anyone. What should I do?
Send a message to customer service for guidance. It's possible you are confused, or the driver is just about to arrive, although they always arrive early to wait for you
1.- I couldn't print my transportation service confirmation voucher
You can show it on your cell phone.
2.- Can I show my receipt/PDF on my cell phone?
That's correct; it's the ideal and correct way
1.- What is included if I book my transportation from Cancun Airport to the city center?
It includes the following:
- Private transportation
- Experienced drivers familiar with the route and highly trained
- Travel insurance
- Flight monitoring
- Airport reception
- Vehicles in good condition (regularly maintained)
- All vehicles are air-conditioned
- Schedule modifications at no cost
- No luggage restrictions
- Competitive prices
- Brief courtesy stop (10-15 minutes)
2.- Are drinks included in the transportation from Cancun Airport to downtown Cancun?
Unfortunately, no. But we can stop at a store where you can buy whatever you wish.
3.- How long does the transportation to downtown Cancun take?
It depends on the distance. You can request an estimated time or check in real-time through Google Maps. Remember that travel time can be affected by factors such as rain or road repairs
1.- For my transportation from Cancun Airport to downtown Cancun, can I pay with a credit card?
Yes, you can pay with a credit/debit card; however, please note that if you pay with a credit/debit card, there is a 5% increase due to bank fees. If you don't want to pay that fee, you can pay in cash.
2.- Can I pay everything in cash when my flight arrives and I am taken to downtown Cancun?
Yes, you can pay in Mexican pesos (MXN), dollars, or euros in cash.
3.- Do you offer interest-free months?
Unfortunately, no.
4.- Do you have special rates for seniors, locals, people with disabilities, travel agents, or residents?
Not at the moment, but that could change at any time. Send a message, and we can check for you.
5.- Do you have any promotions available?
Not at the moment, but that could change at any time. Send a message, and we can check for you
1.- Can young children go on the transportation to downtown Cancun?
No problem. Would you like a special seat for children? If so, please mention it when making the reservation so we can be prepared.
2.- One person in my group is in a wheelchair. Is there any problem?
If the person can stand and transfer from the wheelchair to the vehicle, even with assistance, there is no issue. Unfortunately, we do not have vehicles with ramps
1.- How can I book my transportation to downtown Cancun?
You can book via WhatsApp or through the website; the fastest and recommended option is through WhatsApp.
2.- Will I receive a confirmation receipt for the services?
Yes, a PDF confirmation of services will be sent to you, which indicates that your service has been confirmed.
3.- What are your customer service hours?
The office hours during which we guarantee customer service are:
- Monday to Friday from 07:00 am – 10:00 pm local time
- Saturday and Sunday from 07:00 am – 08:00 pm local time
4.- Do I need to make a reservation in advance for my transportation from Cancun airport to downtown?
It is advisable to make a reservation in advance to ensure everything is ready for your arrival at Cancun airport.
5.- Can I change the date of my reservation for transportation to downtown Cancun?
Yes, just make the changes at least 24 hours in advance.
6.- I'm sick and not feeling well. Can I cancel?
Yes, just let us know as soon as possible, at least 24 hours in advance.
7.- What are the cancellation and refund policies?
If you paid a deposit or the full amount in advance, you can cancel with at least 2 hour's notice.
If you do not show up and do not notify us, it will be considered a NO SHOW and no refund will apply.
8.- What if it's raining?
We will be there rain or shine. We know you rely on us, and we will be there to take you to your hotel in downtown Cancun quickly, affordably, and safely.
9.- How far in advance can I make my reservation?
The timeframe for accepting reservations is from one month in advance up to one day before. If it's a last-minute reservation, please send a message via WhatsApp
Itinerary
We have an itinerary detailing the entire process from the reservation to all forms of contact from the moment you are at your departure airport until you reach your final destination at your hotel in downtown Cancun
It is important to note that this process may change or vary
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The customer finds us online and requests information
You can find us on Google or our social media. At this point, you can send a message via WhatsApp to request detailed information and analyze whether the price and quality meet your expectations
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The customer decides to book with us
After thoroughly reading our information and comparing price and quality, the customer decides to make a formal reservation with us. The fastest way to book is through WhatsApp, but it can also be done through the website.
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Arrival at the airport where your flight departs
When you have your boarding pass, it indicates that you will be taking your flight. Once you are in the waiting area, please send a message with a photo of your boarding pass as confirmation that you will be arriving in Cancun on that flight
This contact only applies to customers departing from America. If you are departing from Europe, you will be contacted one day before due to larger time differences
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Flight monitoring
Through FlightAware, we will know when your flight is taking off and will be monitoring it, as there may sometimes be delays due to issues at your departure airport
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Arrival of your flight in Cancun
Using real-time flight monitoring applications, we will know when you are landing at Cancun airport. At that moment, you will receive the name of your driver so you know whom to look for
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Contact with the driver
You will still need to go through immigration and collect your luggage, so there may be a few minutes before you see your driver. Once you have your luggage in hand, you must head to the meeting point located next to the exit from the airport waiting areas.
You will contact your driver and show them the PDF confirmation of services sent to you when you made the reservation.
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Payment for the transportation service to downtown Cancun
When you book, you have the option to pay in cash or by credit card upon arriving at Cancun airport. If that is your case, you will need to pay for your transportation to your hotel in downtown Cancun at that moment
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Transportation from Cancun airport to your hotel in downtown Cancun
The driver will take you safely and directly to your hotel or destination in downtown Cancun without waiting for anyone. It is important to note that the vehicles are air-conditioned and are private transportation
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Arrival at your hotel in downtown Cancun
The driver will drop you off at your destination in downtown Cancun. It is important that when you get out, you do not forget any of your personal belongings
This concludes our services
Restrictions
Unfortunately, we have some restrictions for transporting you to your destination in downtown Cancun:
- Payment for transportation can be made on the day of your arrival from Cancun Airport (Airport-Hotel). However, if you require transportation from your hotel to the airport, a deposit is necessary to secure your booking
- The vehicles are not designed for wheelchair users; the customer must be able to get into the transportation
- It is important to arrive at the meeting point; you will be sent the details of the meeting location when you make the reservation.
- You must send a photo of your boarding pass when you are at your departure airport.
- You should be in communication via WhatsApp, text message, etc
Cancellations
We do not require you to pay anything in advance; you can pay in cash on the day of transportation.
However, if you decide to pay in advance or give a deposit, you can cancel at any time as long as you provide at least 2 hours' notice. You need to inform us that you will not be arriving; we will get in touch with you. It's important to stay in communication to know if you can make it to your flight
- You can cancel without restrictions with at least 2 hour's notice
"I loved the experience of transporting my family with Cancun Cheap Airport Shuttle from my hotel in downtown Cancun. The cost is very affordable, the drivers are very friendly, and the punctuality is excellent"
"The transportation from Cancun Airport to downtown Cancun was excellent. I want to thank the driver especially for being so kind and helpful to my family. My wife and kids were very happy and felt safe during the trip"
"After many hours of travel from USA, we really appreciated the ease and kindness of your company for our transportation from Cancun airport to my hotel"
"Great service, affordable price, clean vehicles, and a nice transportation experience from Cancun airport. I was staying at a hotel in downtown"
"I booked a transfer from Cancun airport to my downtown hotel and paid in cash upon arrival. The communication was great, and they confirmed my booking. The vehicle was very comfortable, and the driver was attentive and drove carefully"