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Description
This article can be read in 3 minutes
Book your transportation now and pay when you get at Cancun Airport ***Restrictions apply
Transportation from Cancun Airport to Playa Mujeres
What makes us different?
Restrictions apply. Click here for more information
Perhaps you're planning a vacation to the Cancun area, specifically in Playa Mujeres, located between Costa Mujeres and Puerto Juarez
You already have a hotel booked, everything is ready, but you're still missing how to get from Cancun Airport to your hotel in Playa Mujeres
You've come to the right place! We offer private and affordable transportation from Cancun Airport to Playa Mujeres. But first, let me give you two main reasons to book with us
Get from the Cancun Airport to your hotel in Playa Mujeres without worries, and pay upon arrival! (Only leaving from Cancun Airport)
You don't have to pay anything until you arrive at Cancun Airport and meet your driver (Only leaving from Cancun Airport). We understand that when you pay for something online, there's always the concern that it might be a scam or that the people who should provide the service you paid for might not show up
Travel with peace of mind and pay when you arrive at Cancun Airport. We trust your honesty, and you only need to meet a few conditions
- Send a picture of your boarding pass (while you're in the waiting area of your airport)
- Stay in contact with our operators via WhatsApp or text message
Always Low Prices: We are aware that the transportation from Cancun Airport to Playa Mujeres, and throughout the Riviera Maya in general, is highly competitive. We know that to stay relevant, we must be at the forefront and maintain a low, competitive price
We guarantee a competitive price, always monitoring market rates (as long as conditions are the same). If it's not lower, it's the same price, without compromising the quality of service
Always striving to establish a balance between quality, price, and service
Easier Than Ever!
Let me tell you that we are transparent. We will never take advantage of situations like flight delays, reservation changes, or cancellations. We have no extra fees, no fine print, and no surprise charges. We are flexible, and everything is clear, transparent, and in writing
Check out this review
Excellent private transfer experience from Cancun Airport to Playa Mujeres!
I would like to share my experience with the transportation from Cancun Airport to my hotel in Playa Mujeres
The booking process was quite simple, everything was done online or via WhatsApp, and I received immediate confirmation at a very competitive price
When I arrived at Cancun Airport, the driver was there on time. I'd like to point out that he was very kind, helpful, and assisted me with my luggage. The ride to Playa Mujeres was comfortable and quick, and the driver even gave me recommendations on places to visit
Overall, it was an excellent service. I didn't have to pay anything upfront, I paid when I arrived at Cancun Airport, and the price was very reasonable
Are you looking for affordable private transportation from Cancun Airport to Playa Mujeres?
We focus on price, which is why we don't offer luxury vans or limousines. Instead, we have comfortable, well-maintained, and economical vehicles for private transportation
We offer affordable transportation from Cancun Airport to Playa Mujeres
We are an association of transport companies and vehicle owners based at Cancun Airport. This union allows us to secure discounts, negotiate lower prices, improve routes, and distribute our fleet across the Riviera Maya, with a special focus on the Playa Mujeres area
Strength in numbers enables us to keep our operations competitive and offer low prices in line with the market
All of this without compromising service quality, which remains fast, efficient, comfortable, and safe, yet always affordable transportation from Cancun Airport to Playa Mujeres and vice versa
Who Are We?
Hi, I'm Andrés, and I'm in charge of customer service at Cancun Cheap Airport Shuttle. I'm very grateful for the opportunity to provide this explanation, but first, I'd like to tell you why I feel confident in sharing this information
I've had the opportunity to work at Cancun Airport for 10 years, holding different positions in various companies, so I know the airport like the back of my hand
I've worked in the security department, as an airline representative, and now I'm embarking on this new adventure in transportation from Cancun Airport to Playa Mujeres, as well as the Riviera Maya area
Our entire service revolves around our customers and their satisfaction, to ensure that you are in good hands
Keep reading, and you'll understand why
What's Affordable Private Transportation from Cancun Airport to Playa Mujeres?
We offer affordable private transportation from Cancun Airport to Playa Mujeres, meaning it's exclusively for you, your family, and friends—all at an accessible price
We provide fixed rates, with no surprises. Everything is clear and transparent regarding the total cost, allowing you to compare prices and avoid misunderstandings. There are no extra fees or hidden charges, and everything is written out clearly and transparently
All vehicles are in good condition, comfortable, and equipped with air conditioning. By staying in touch from the time you're in your departure airport's waiting area, we'll know how much space you need for your luggage, so we can assign a vehicle that meets your needs
We'll take you right to the door of your destination in Playa Mujeres. Whether it's your hotel or Airbnb, we provide door-to-door service from Cancun Airport, and if you need transportation from Playa Mujeres to the airport, we offer that option as well
Why Book Our Affordable Transportation from Cancun Airport to the Playa Mujeres Area?
Imagine this: You woke up at least 4 hours before your flight to arrive at the airport at least 2 hours in advance. You need to go through the check-in process with your airline, security checks, and then wait for your flight. Add the flight time, and by the time you arrive at Cancun Airport, you'll be exhausted, and all you'll want is to get to your hotel in Playa Mujeres to start enjoying your vacation
To make your experience more pleasant when you arrive at the airport, forget about the stress, waiting, and long lines. The best option is to reserve affordable private transportation from Cancun Airport to your hotel in Playa Mujeres
Did I mention you don't have to pay anything in advance?, if you are arrriving at Cancun Airport. Many people don't believe it, but it's true. You can pay upon arriving at Cancun Airport. You can pay in Mexican pesos, US dollars, or euros. Don't want to carry cash? You can also pay with a credit card. However, it's always a good idea to carry a moderate amount of cash for any unexpected expenses
Affordable price: We know the internet is an open platform with strong competition, and it's likely you'll compare prices on other websites. Our prices are affordable based on market standards for transportation from Cancun Airport to Playa Mujeres
We monitor your flight: We understand that some things are beyond our control, such as flight delays or cancellations. We use state-of-the-art apps like FlightAware, which allow us to track your flight in real-time. We'll know when your flight lands at the airport and make any necessary adjustments, ensuring a driver is waiting to take you to your destination in Playa Mujeres. And there are no extra charges for delays that, let's be honest, are not your fault
Check the restrictions on other websites, and I can assure you they will try to charge you for any of these situations, which are beyond your control
It's private transportation to Playa Mujeres: Leave everything in our hands. We have the experience and ability to provide private transportation from Cancun Airport to Playa Mujeres. The fact that it's private means comfort there's no waiting for anyone, no dropping anyone off, and you don't have to share the ride with anyone but your family or companions
Book your transportation with us and enjoy a worry-free trip to Playa Mujeres!
Transportation from Cancun Airport to Playa Mujeres: Schedules and Availability
Since this is private transportation, everything revolves around you. We adjust to your transportation from Cancun Airport to Playa Mujeres. If you book in advance, we will depart at the time your flight arrives
We almost always have availability. Playa Mujeres is located between Costa Mujeres and Puerto Juarez, with Cancun being one of our main operational centers. If you make a reservation at least one day in advance, the only time we may not have availability is during peak vacation seasons, like Christmas or New Year's
If you need transportation from Cancun Airport, it's even easier since we always have vehicles available for last-minute bookings, meaning availability is almost always immediate for your transportation to Playa Mujeres area
Transportation from Cancun Airport to Playa Mujeres: Trip Duration
The approximate duration from Cancun airport to Playa Mujeres is about 45 minutes, although this can vary depending on factors like rain, road repairs, traffic, etc.
We complete around 90% of transfers on time, as this is private transportation, and we will take the most efficient route to your hotel or Airbnb in Playa Mujeres
Please keep in mind that if you need transportation from your hotel to the airport, be sure to schedule it with enough time to ensure you arrive on time without any issues
Experience of Transportation from Cancun Airport to Playa Mujeres
Cancun Airport
Cancun Airport is one of the two most used airports in Mexico. During holiday seasons, it can be crowded with flights and people
Adding to this is the fact that it is 16 kilometers from the city center of Cancun and not connected to any form of mass transportation, making it necessary to use specialized companies that offer transportation to quickly, privately, and economically get you from the airport to your hotel in Playa Mujeres
The easiest way is to book private transportation that will be waiting for you when your flight lands and take you directly to your hotel in Playa Mujeres
Here are the three bottlenecks you will encounter upon arriving at Cancun Airport
Immigration Agents
Upon arriving at Cancun Airport, the first place you will need to go through is an immigration agent from the Mexican government. They will verify your documents and check your immigration status
My recommendations are as follows
- Have your passport ready
- Be courteous and cooperative with the immigration agents
- Answer honestly
Sometimes the lines are long; however, they generally do their best to ensure the wait is quick and smooth
Restrictions apply. Click here for more information
Baggage Claim
The second bottleneck is the baggage claim area, where you will collect your luggage from the conveyor belt
Generally, the staff is very efficient, and you won't have to wait long to get your bag
However, this can depend on the number of flights arriving just before or after yours, as staff may be overwhelmed by the workload
Two tips: put a distinctive cover on your suitcase to easily identify it, and a cheap GPS tracker is always a good idea to know where your luggage is in real-time
Exiting the Airport
This is the most uncomfortable part of your arrival in Mexico, especially if you're coming from first-world countries where there is a certain order to things
As soon as you step outside the airport terminal, you will be literally approached by many vendors with different purposes
- Timeshare sellers
- Last-minute transportation sellers
- Tour vendors
It's likely you won't have arranged transportation to leave the airport, and when you arrive in Mexico, you'll have to improvise to find the most economical option to get to your hotel in Playa Mujeres
Let me explain why buying transportation from one of these vendors will end up costing you more, and it's a matter of logic if you think about it for a moment
The price you pay involves three entities that each take a cut from the sale
- The transportation company providing the service
- The commission for the agency that allows the vendor to be there
- The vendor's commission
However, every customer is free to make the decision they believe is most convenient. Just keep in mind that you will be tired from a long trip and eager to rest in your hotel or Airbnb that you have already reserved in Playa Mujeres
You can pay when you get on the transportation
Our products are designed around our customers, always looking for ways to make things easier for them
With us, you can book and pay upon arriving at Cancun Airport, ensuring peace of mind that it's not a scam and that we won't keep your money. We trust your honesty and the commitment you made in advance
We will fulfill our part by being at the meeting point with a clean, comfortable vehicle and an experienced driver on the route. All we need is for you to stay in communication with our customer service team and head to the meeting point as soon as you pass through immigration and have your luggage with you
You can pay in cash or with a credit card. Easier than that is impossible!
Good balance between price and quality
Let me give you two reasons why we can offer low prices
- There are no intermediaries: By booking with us, you eliminate the intermediaries that drive up the price
- We are an association of owners, and this union gives us the strength to keep our prices low
We know that competition is intense, and we understand that to stay relevant in the market, we must maintain competitive pricing while offering many booking conveniences, all without compromising the quality and service of our transportation
Let me tell you why the quality of transportation from Cancun Airport to Playa Mujeres is excellent
- It's private: It's just you and your group ready to take you from Cancun Airport to Playa Mujeres or vice versa
- Air-conditioned vehicles: We do not use vehicles that lack air conditioning. We know that the heat can be overwhelming during certain times of the year, and air conditioning is essential for providing quality service
- Safety: Trustworthy drivers. Before boarding, you will have a photo of the driver, the license plate number, and you will always be in contact with customer service via WhatsApp
Wide fleet of vehicles
We have everything from compact cars to large vans accommodating up to 18 passengers, including small, medium, and semi-large vans
In short, we have all types of vehicles available for your transportation needs from Cancun Airport to Playa Mujeres
We have the infrastructure and experience to take you quickly, economically, and safely to your destination in Playa Mujeres
So, everything is under control
Perfect for 1-3 persons
Moderate amount of luggage
Spacious, comfortable, air-conditioned
Perfect for 4-6 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Perfect for 7-8 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Perfect for 9-16 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Competitive Prices
We are a union of different transportation providers offering transfers from Cancun Airport to all destinations in the Riviera Maya, and one of those destinations is Playa Mujeres
This union makes us more competitive and allows us to offer lower prices without compromising the quality of service
We always aim to provide competitive rates to stay at the forefront of the industry, offering affordable yet high-quality transportation from Cancun Airport to Playa Mujeres. We're always mindful of maintaining a balance between price and quality
So, if you're looking for an economical way to reach your destination in Playa Mujeres, let me tell you—we are your best option
Courtesy Stops (No Extra Cost)
As I mentioned earlier, all the products we design our products around our customers and their satisfaction
We understand that you may need to make a brief stop at a store along the way
We are sensitive to this and can make a short courtesy stop at no extra cost so our customers can pick up something from a store before arriving at their hotel in Playa Mujeres
Please keep in mind that it should be a brief stop of about 10-15 minutes, as the driver may need to pick up other passengers after completing the transfer to the Playa Mujeres area
It's private transportation, so you won't be inconveniencing anyone, this is one of the great benefits of not having to share the ride with anyone
How to Book?
The easiest way to book is through a WhatsApp message, where our customer service associates are ready to answer all your questions, provide a quote, and give a detailed explanation of the transportation from the airport to Playa Mujeres
You can also book through the forms on our website, which are very intuitive and designed to request only the most important and necessary information
At the end of the form, there are four payment options
- Pay in cash on the day of transportation from Cancun Airport
- Pay with a credit card or online payment on the day of transportation
- Pay a deposit
- Pay for the entire service in advance
If you want personalized attention, click here
Last-Minute reservations
If certain conditions are met, we can accommodate last-minute reservations
We understand that many customers, due to the rush, sometimes forget to make a reservation for transportation from cancun airport to Playa Mujeres. We can take last-minute bookings as long as we have availability and vehicles near your hotel or accommodation
If your reservation is from Cancun Airport, it's much easier, as the cancun airport is our base of operations, and we always have standby vehicles for those who wish to make a last-minute reservation
Who is the Transportation from Cancun Airport to Playa Mujeres Most Suitable For?
It's ideal for those who like to have everything under control, especially if traveling with children or family. When you book with us, everything will be ready for a vehicle to take you from Cancun Airport to Playa Mujeres
If you're looking for private, safe, and economical transportation, you've come to the right place. Our prices are carefully reviewed and are competitive with others, and in some cases, even lower
Keep in mind that for a quick and comfortable journey, this is private transportation, meaning we won't waste time waiting for or dropping off other people before you
We drop you off right at the door of your destination in Playa Mujeres.
Additionally, if it's your first time visiting Cancun and you're not very familiar with the airport, make your visit easier by booking transportation from Cancun Airport to Playa Mujeres area
Blog
We have a blog with very detailed information that is constantly being updated. Remember, we specialize in transportation from Cancun Airport to all destinations in the Riviera Maya, with a special emphasis on Playa Mujeres
All our experience is reflected in these posts, where you'll find suggestions and recommendations on how to avoid the common mistakes people make when visiting Cancun Airport, which we see every day in the airport terminals
Questions such as
- How much is a cab from Cancun Airport to Playa Mujeres?
- How far is Playa Mujeres from the airport?
- Is there a free shuttle at Cancun Airport terminal?
- Transportation from cancun airport to playa mujeres price
Other Transportation Options
In addition to transportation from Cancun Airport to Playa Mujeres, we cover the entire Riviera Maya
- Transportation from Cancun Airport to Cancun Downtown Area
- Transportation from Cancun Airport to Playa del Carmen
- Transportation from Cancun Airport to Puerto Morelos
- Transportation from Cancun Airport to Riviera Maya
- Transportation from Cancun Airport to Tulum Hotel Zone
Social Media
We are realistic and aware that social media is changing the way new generations interact
That's why we need to evolve with new technologies, and we will soon have a presence on Facebook and Instagram. This will be another way for us, the transportation providers from the airport to Playa Mujeres, to communicate with you, our customers, eliminating intermediaries in the booking process
Please, if you liked this information, give us a LIKE. We will appreciate it from here!
Prices
The price from Cancun Airport to Playa Mujeres depends on various factors, such as
- Number of people
- Number of bags
- Location of your hotel (Distance from the airport to your hotel)
- Arrival time of your flight
What I can assure you is that the price will always be competitive, based on the distance that needs to be covered from Cancun Airport to your accommodation in Playa Mujeres
Send a message via WhatsApp, and we'll gladly provide you with a quick quote with no hidden costs, no fine print, and final prices without deception
Meeting Point
Cancun Airport has 4 terminals:
Terminals 1 & 2: Domestic arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/WAHPbtWsXr7pHYrCATerminal 3: Meet at Air Margaritaville.
https://maps.app.goo.gl/o6EeUXNHhvMQaSiK8Terminal 4: International arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/rmQ1m6bWxBKSAkWt6Includes
We provide you with a list of items that are included when you make a reservation for transportation from Cancun Airport to Playa Mujeres
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
Not Included
Unfortunately, there are a few items that are not included
- Beverages
- Tips
Payment Methods
Paying on the day of transportation when you arrive at Cancun Airport is the most popular option; however, that doesn't mean we don't have other payment methods available, such as
- Bank deposit (minimum 2 days in advance)
- Wire transfer (minimum 2 days in advance)
- Cash
- PayPal (+4% PayPal fee)
- Credit card (+5% bank fee)
Frequently Asked Questions
Frequently Asked Questions
1.- For transportation from Cancun Airport to Playa Mujeres, where will the meeting point be at Cancun Airport?
Outside the terminal where your flight has landed. Cancun Airport has four terminals, and we have access to all of them. We will know in advance which terminal your flight will arrive at, and we'll be in a location just outside the airport's arrival halls
2.- This is my first time visiting Cancun. How do I know which terminal my flight will arrive at?
That's what we take care of! We know which terminal your flight will land at, as we have real-time flight monitoring applications to track the status of your flight
3.- Will you tell me what time the driver will be waiting for me?
The driver will be waiting for you when your flight lands in Cancun. We adjust our schedule accordingly so that as soon as you exit the terminal, you can be taken directly to your accommodation to rest and enjoy your vacation
4.- What type of vehicle will take me to Playa Mujeres?
The type of vehicle is based on the number of people and bags. Don't worry; the vehicle will be ready as soon as your flight lands at Cancun Airport
Remember, you'll always be in contact with our customer service department to assist you with any questions you may have
5.- I have already made my reservation for transportation from Cancun Airport to my hotel in Playa Mujeres. How do I know where they are waiting for me?
When you make your reservation, you will receive a photo of the meeting point, as well as the location on Google Maps. You'll also be in contact with our customer service staff via WhatsApp, ready to assist you with anything you may need
6.- How do I know I will receive the transportation service to Playa Mujeres?
Let's be logical: we need the money you will pay us when you take the transportation. Without that income, we cannot remain active in the market for long. It helps us pay for permits, fuel, salaries, etc
Yes, we will be there, and you will always be just a click away for help from our customer service team
7.- I'm a bit late, but I'm on my way. Can you wait for me?
Of course! It's private transportation, so we will wait for you. Just let us know, and we will gladly wait a few more minutes at the meeting point
8.- I'm at the meeting point you told me about, but I don't see anyone. What should I do?
Send a message via WhatsApp, and we'll gladly assist you. The driver should be there waiting for you, but for some reason, you may not have spotted them yet
1.- I don't have my confirmation receipt for services. What can I do?
No problem! You can request a new receipt via WhatsApp, or you can simply contact the driver at the meeting point using just your name
2.- Can I show my receipt in PDF format on my phone?
Of course! You don't need to print anything; you can show it on your phone without any issues
1.- What is included if I book my transportation from Cancun Airport to Playa Mujeres?
It includes the following
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
2.- Are drinks provided during transportation from Cancun Airport to Playa Mujeres?
Unfortunately, no. However, there are several stores along the way where we can stop for 10-15 minutes so you can buy what you need to quench your thirst
3.- How long does the transportation to Playa Mujeres take?
It depends on the location of your hotel. There is an excellent app called Google Maps that can provide real-time estimates based on traffic from the airport to your hotel/destination in Playa Mujeres
1.- Can I pay with a credit card for my transportation from Cancun Airport to Playa Mujeres?
Yes, you can pay with a credit card; however, please note that if you pay by credit/debit card, there is a 5% increase due to bank fees. We only accept Visa or MasterCard
2.- I'm interested in paying everything when my flight arrives at Cancun Airport
Yes, we accept pesos, dollars, or euros; just let us know which currency you will use
Remember that there are restrictions for cash payments, so please send a message via WhatsApp for detailed information
3.- Do you offer interest-free installment plans for transportation from Cancun Airport to Playa Mujeres?
Unfortunately, we do not have interest-free installment options
4.- Do you have special rates for seniors, locals, people with disabilities, travel agents, or residents?
It depends on the number of people and the date of service. Send us a message, and we'd be happy to discuss it
5.- Do you have any promotions available?
It depends on the number of people and the date of service. Send us a message, and we'd be happy to discuss it
1.- Can young children travel in the transportation to Playa Mujeres?
Yes, we have no restrictions; children of any age can travel
2.- I have a family member in a wheelchair. Can they use the transportation?
The person must be able to transfer from their wheelchair to the van and vice versa. Additionally, the wheelchair must be foldable to fit in the designated area
1.- How can I book my transportation to Playa Mujeres?
The quickest way is via WhatsApp or through our website
2.- Will you send me a confirmation receipt for the services?
Yes, you will usually receive a PDF confirmation of the services
3.- What are your customer service hours?
Our office hours when customer service is guaranteed are
- Monday to Friday: 7:00 AM – 10:00 PM local time
- Saturday and Sunday: 7:00 AM – 8:00 PM local time
4.- Do I need to make the transportation reservation in advance?
Ideally, yes, to make the necessary arrangements, although we also accept last-minute reservations
5.- Can I change the date of my reservation for transportation to Playa Mujeres?
Yes, just let us know as soon as possible to make the necessary adjustments
6.- I'm sick and can no longer travel. What should I do?
Please inform us as soon as possible. If you paid anything in advance, a refund will be processed within 4-5 business days
7.- What are the cancellation and refund policies in case I can no longer travel for external reasons?
If you paid a deposit or the full amount in advance, you can cancel with at least 2 hour's notice
If you do not show up and do not inform us, it will be considered a NO SHOW, and no refund will apply
8.- It's raining. Will the transportation be there waiting?
Yes, we will be there, rain or shine, waiting for you
9.- How far in advance can I make my reservation for transportation from Cancun Airport to Playa Mujeres?
We can accept reservations from one month in advance to one day prior. For last-minute reservations, please send a message via WhatsApp
Itinerary
We strive to be as explicit as possible about the entire reservation service. We know that details help avoid misunderstandings and ensure the service is efficient
. In this section, I will explain the entire process in detail, from the first contact with customer service to when the transportation drops you off at your destination in Playa Mujeres
However, this process may vary, as each person is different; it is for illustrative purposes only
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The customer finds us online and requests general information
The customer has somehow come across our website and sends a request for information. Immediately, customer service provides clear and accurate information about prices and what the transportation service includes, allowing the customer to analyze, compare, and make a decision without any pressure
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The customer wishes to make a reservation for transportation to Playa Mujeres
The customer is ready to book after analyzing their options and has decided to reserve with us via WhatsApp or through the forms on our website
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The customer arrives at their departure airport with their boarding pass in hand
Upon arriving at their departure airport, the customer must check in, which will provide them with a boarding pass. With this boarding pass, they can proceed through security and into the waiting area for their flight
While waiting, it's important to send us a photo of the boarding pass so we know they will take the flight and arrive at Cancun Airport on time.
This contact applies only to customers departing from the Americas; if departing from Europe, they will be contacted a day prior due to larger time differences
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Real-time monitoring of the flight
Sometimes flights are delayed due to weather or maintenance issues. Don't worry; apps like FlightAware keep us informed, although it's helpful if you notify us of any delays
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Your flight lands at Cancun Airport
Using real-time applications like FlightAware, we will know when your flight lands at Cancun Airport and send the driver to the meeting point to wait for you
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You arrive at the meeting point and contact your driver
Upon arriving at Cancun Airport, you must first go through immigration and then collect your luggage. After that, head to the meeting point outside the airport terminal
Your driver will be waiting for you. It's necessary to show your PDF confirmation receipt to ensure you are the correct customer and not another passenger
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The customer pays for the transportation service
If you chose to pay on the day of transportation, this is the moment to pay for the service, whether in cash, by credit card, or through a payment link. We use secure applications like PayPal
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Transportation to your hotel from Cancun Airport to your hotel in Playa Mujeres
After payment, the driver will take you to your hotel in Playa Mujeres. The transportation service is private, equipped with air conditioning, and will take you promptly to the door of your hotel or destination in Playa Mujeres
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Arrival at your destination hotel in Playa Mujeres
The driver will arrive at your hotel and drop you off in the lobby, offering assistance with your luggage and ensuring nothing is left behind in the vehicle
This marks the end of the services
Restrictions
There are a few restrictions, mainly due to the type of vehicles we have
- Payment for transportation can be made on the day of your arrival from Cancun Airport (Airport-Hotel). However, if you require transportation from your hotel to the airport, a deposit is necessary to secure your booking
- The vehicles are not designed for wheelchair users; the customer must be able to get into the transportation
- It is important to arrive at the meeting point; you will be sent the details of the meeting location when you make the reservation.
- You must send a photo of your boarding pass when you are at your departure airport.
- You should be in communication via WhatsApp, text message, etc
Cancellations
We have flexible payment methods, one of the most important being that you can pay on the day of transportation; you don't have to pay anything in advance
However, if you have made a deposit or paid in full in advance, you can cancel at least 2 hours prior, but you must notify us to make the necessary adjustments. We will always be in contact via WhatsApp
You can cancel without restrictions with at least 2 hours notice
"The driver was extremely attentive and friendly. I was transferred from Cancun Airport to the Excellence hotel in Playa Mujeres. The driver was very accommodating and stopped at an Oxxo. He also gave us some local recommendations"
"The cars are in great shape, clean, and the staff is friendly. The price is very reasonable and they offer a quick and comfortable ride to your destination. I traveled from Cancun Airport to Villa del Palmar in Playa Mujeres"
"Great service by the driver, thanks! Very good service and quality, they were on time"
"Great service. I would highly recommend it"
"Great experience, the transfer was quick, efficient, and comfortable"