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- Description
- Prices
- Meeting Place
- Included
- Not Included
- Payment Methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
This article can be read in 3 minutes
Book your transportation now and pay when you get at Cancun Airport ***Restrictions apply
Transportation from Cancun Airport to Playa del Carmen
The primary reason to choose our affordable transportation from Cancun Airport to Playa del Carmen is that you can pay for your transportation when you meet your driver leaving from Cancun Airport
It couldn't be easier!
We understand that when you buy online, there's always the mistrust of whether it's a fraud, or if you'll actually receive the service, etc.
We're sensitive to this fact and trust you, so you can pay when you see your transportation, as long as certain requirements are met
- Send a photo of your boarding pass (while in the waiting area of your airport)
- Stay in contact with our operators via WhatsApp or text message
Restrictions apply. Click here for more information
Check out this comment

Looking for affordable private transportation from Cancun Airport to Playa del Carmen?
Let's cut to the chase. With us, you can pay for your transportation from Cancun Airport to Playa del Carmen on the day of your trip. We trust our customers and make things easier and more reliable for them
Not only do we offer highly competitive prices, but we also strive to reduce costs to pass those savings on to you. How do we do it?
As the saying goes, there's strength in numbers. We're an association of vehicle owners providing transportation from Cancun Airport to Playa del Carmen. This gives us a strong sales force and competitive advantage, as we always have vehicles available for last-minute bookings, allowing us to lower costs so you only pay for the service from Cancun Airport to Playa del Carmen or vice versa
Here are some examples of our advantages
Comfort and convenience
- No additional charges for changes or flight delays (we monitor your flight)
- Affordable private transportation
- Direct pickup and drop-off
- Modern and spacious vehicles
- We drop you off at your hotel door
Trust and safety:
- Professional and experienced drivers
- Valid permits and insurance
- Constant GPS monitoring
Competitive and transparent prices
- Fixed rates with no surprises
- Secure online bookings
Excellent customer service
- Personalized attention
- Support during your trip
For example, let's say you want transportation to Cancun Airport from Playa del Carmen. Since we're an association with vehicles scattered throughout the Riviera Maya, especially in Playa del Carmen, we can almost certainly send a vehicle to your hotel in minutes
Now let's look at the reverse example. You want transportation from Cancun Airport to Playa del Carmen. This is easier because that's our center of operations. We always have vehicles ready at any terminal to provide transportation to your hotel in Playa del Carmen
We specialize in affordable transportation from Cancun Airport to Playa del Carmen. Simplicity is our main virtue. We only offer affordable transportation, but with a good balance of price and quality, comfortable, fast, and efficient vehicles
Who are we?
Hi, my name is Andrés, and I'm the customer service manager at Cancun Cheap Airport Shuttle. I know the airport like the back of my hand. I've worked here for 10 years, from airport security to airline sales agent, and now I am in charge of your transportation from Cancun Airport to Playa del Carmen
This experience has given me the confidence to design a way of working where everything revolves around the customer experience and the trust we must convey to our customers
What's affordable private transportation from Cancun Airport to Playa del Carmen?

Everything is designed around our customers, making your booking process for airport transportation to Playa del Carmen easier and faster
In simple terms, it's an affordable private transportation from Cancun Airport to Playa del Carmen. You do the legwork so that when your flight arrives, you'll have a vehicle waiting for you outside the waiting area
It's private transportation, so you don't have to wait for anyone else. It's a direct trip to the door of your hotel
It's comfortable transportation with air conditioning, driven by an experienced driver who can also interact with you as they are bilingual and can answer your questions and give you tips
Why book our affordable transportation from Cancun Airport to Playa del Carmen?
Forget about lines, waiting times, and people pressuring you to hire transportation where you're unsure if you're being charged a fair price because you're unfamiliar with the area and don't know the rates
Here are some of the advantages of booking your transportation from Cancun Airport to Playa del Carmen
- Clear and transparent rates: An affordable price based on distance, no small print, no extra charges, no tricks, everything is clear and in writing
- No luggage restrictions: Just let us know the number of suitcases you have so we can assign a van with enough capacity to meet your needs
- Safe and affordable: Only qualified personnel, you will know your driver's name, photo, license plate number, and all the information you need to feel secure, at a competitive price based on market rates and the distance traveled
- Reliable and fast: It's private, so there's no waiting for anyone else, fast and without wasting time
- Comfortable: Well-maintained vehicles, air-conditioned, private
Book your affordable transportation to Playa del Carmen today and start your adventure in Cancun the best way!
Transportation from Cancun Airport to Playa del Carmen: Schedules and Availability
We offer transportation service at all times, especially in Playa del Carmen, which is one of our three main operating bases
We use FlightAware, an app that tracks all flights in real-time. We will know when your plane is landing, and the driver assigned to your service will be ready to contact you, letting you know that everything is prepared from the moment you step off the plane
If you need transportation from Playa del Carmen to Cancun Airport, it's also very easy. Since we are a network of operators, there are always vehicles available for reservations. There's almost a 90% chance that we can have a vehicle ready in a short time at nearly any hotel in Playa del Carmen
Transportation from Cancun Airport to Playa del Carmen: Trip Duration
It's approximately 45-60 minutes. Please remember that the time may vary due to factors beyond our control, such as rain, heavy traffic, roadwork, etc.
These are estimated times, but they give you a general idea of the distance and travel time from Cancun Airport to Playa del Carmen
Experience of Transportation from Cancun Airport to the Cancun Hotel Zone
Conditions at Cancun Airport
Cancun Airport experiences a very high volume of passengers, especially at certain times of the day, which can overwhelm the staff, leading to long lines and delays. Additionally, staff shortages and logistical issues, like renovations, can sometimes make it chaotic
The airport is also located about 30-40 minutes outside of downtown Cancun, which means there are limited options for leaving. Having a strategy to ensure everything is ready in advance is a good idea
Customs and Immigration

The first checkpoint is immigration, where you will have to wait in line. Depending on the number of arriving flights, the lines can be long. Although they have worked hard to provide faster service, it can sometimes take longer than expected, especially during peak travel times
Staff shortages are a recurring issue, so you need to be patient, particularly during vacation seasons
Restrictions apply. Click here for more information
Baggage Claim
After passing through immigration, the next hurdle is baggage claim. Ideally, you should use a cover for your luggage to make it stand out from the rest. Consider using a GPS tracker to know its location at all times
During certain times of the year or day, the staff can be overwhelmed, and it may take longer than usual to unload baggage from a particular flight
Leaving the Airport
This is the most uncomfortable part, which may leave you speechless and gives the airport a bad impression
As soon as you step outside the airport's sliding doors, you will literally be approached by many different types of sellers: timeshare vendors, transportation sellers, all looking for people who haven't pre-booked transportation. Let me explain logically why this is not a good idea
When you make a last-minute purchase from a vendor outside the airport, you are paying three different entities that need to make a profit from what you pay
- The transportation company providing the service
- The commission of the agency that allows the vendor to be there
- The vendor's commission
You're tired, you just want to get to your hotel, you're unfamiliar with the rates, and you feel pressured to make a decision that could end up costing more than if you had booked transportation in advance, where everything is clearly explained at a competitive price that you'd feel comfortable with
You can pay when you board the transportation
Amazing! Yes, you can pay on the day of your transportation when you leave from Cancun Airport, either in cash or by credit card. With these convenient options, you'll see how our business is centered around our customers, making everything easier from the booking process, payment, pricing, to the quality of service
Travel with peace of mind, knowing you'll be in constant communication from the moment you're in your airport's waiting area. No extra charges, and no restrictions for changes or cancellations
Quality Service
Comfortable, air-conditioned vehicles, punctual drivers who know the route well, this is a private service at a competitive price
Everything is designed so that our customers have everything ready, and as soon as their flight lands, we'll head straight to your hotel. If desired, we'll take you directly to your hotel so you can start enjoying your vacation
Vehicle Options

We offer everything from compact vehicles for 2-3 people to vans for up to 18 people. We also have mid-sized vans for 5-7 people and slightly larger vans for a maximum of 12 people
In other words, we have a variety of vehicles available to suit most groups

Perfect for 1-3 persons
Moderate amount of luggage
Spacious, comfortable, air-conditioned

Perfect for 4-6 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 7-8 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 9-16 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Competitive Prices
We are an association of vehicle transport companies, which gives us the sales strength to remain competitive and keep our prices low
We understand that in an open business environment like the Internet, competition is fierce, and we need to stay relevant. That's why we are always looking for ways to innovate and maintain competitive prices based on market rates
We optimize routes and distribute our fleet throughout the Riviera Maya to keep prices low
But we do this without compromising on quality. We aim to find the right balance between price and quality for your transportation from Cancun Airport to Playa del Carmen
Courtesy Stops
Another example of our hospitality and customer service
On the way to your hotel, we can make a brief courtesy stop (at no extra charge) at a store along the route
You might want to pick up something you forgot, which you could likely buy at the hotel but at a higher price
Remember, this is private transportation, so it's a personalized service, and you wouldn't be inconveniencing anyone
How to Book?
The easiest way is through WhatsApp. Send an online message to our number in Mexico or the United States, where our online operators will be ready to provide you with a quick quote or answer all your questions. We are here to help you
You can also do it through our website, where you simply fill out a form. The system is designed to be user-friendly and intuitive
We only need a few details, like your flight number, name, etc., and at the end, you choose the payment method you feel most comfortable with
At the end of the form, there are four payment options:
- Pay on the day of transportation from Cancun Airport in cash
- Pay on the day of transportation by credit card or online payment
- Pay a 20% deposit
- Pay for the entire service in advance
For personalized assistance, click here
Last-Minute Reservations
If you like to be spontaneous during your vacation, don't worry we understand! You want to arrive and check prices while comparing quality and service. We offer the flexibility to book last-minute transportation from Cancun Airport to Playa del Carmen (subject to availability)
Who is the Transportation from Cancun Airport to Playa del Carmen Most Suitable For?
If you're coming from abroad and it's your first time in Cancun, this is the most convenient option. If you're traveling with family, young children, or seniors, uncertainty can create stress, so it's better to have everything booked and ready so you can literally leave the airport without delays
If you're looking for comfort and convenience along with a competitive price, and you want to start your vacation off right without worries, direct transportation from Cancun Airport to Playa del Carmen is your best choice. Avoid the lines, annoying sellers, the stress of finding local transportation, or asking about an unfamiliar area after a long flight
Is it Worth It? Yes
Of course. If you add to what I explained earlier that you can pay everything when you see the driver, I don't think it's something you need to think about twice. If you've made it this far, let me tell you that you're in the right place. Contact us, and we'll be happy to assist you and answer all your questions.
Book Here
There are two options for booking
- Send a message via WhatsApp, and our customer service advisors will be ready to help you make a reservation
- You can also do it through the website—just fill out the form with your details like name, flight, etc., and then decide how you'd like to pay
Blog
We have a blog that can be a valuable resource for those looking for transportation from Cancun Airport to Playa del Carmen
In it, we share our years of experience regarding the most common mistakes customers make when planning their exit from Cancun Airport
- How much is a shuttle from Cancun Airport to Playa del Carmen?
- How to safely get from Cancun Airport to Playa del Carmen?
- Is there a free shuttle at Cancun Airport terminal?
- How to get to Cancun from airport cheap?
Other Transportation Options
In addition to transportation from Cancun Airport to Playa del Carmen, we cover the entire Riviera Maya
- Transportation from Cancun Airport to Cancun Downtown Area
- Transportation from Cancun Airport to Cancun Hotel Zone
- Transportation from Cancun Airport to Puerto Morelos
- Transportation from Cancun Airport to Riviera Maya
- Transportation from Cancun Airport to Tulum Hotel Zone
Social Media
Social media has revolutionized our daily lives, and we must adapt to these new trends. We will soon have a page on Facebook and another on Instagram
We kindly ask you to check us out on those platforms if you're comfortable using them, and if you can give us a LIKE, we would greatly appreciate it!
Precios
The price for transportation from Cancun Airport to Playa del Carmen depends on various factors, such as:
- Number of people
- Number of bags
- Location of your hotel (Distance from the airport to your hotel)
- Arrival time of your flight
We are committed to maintaining a balance between quality and price, and we will always offer you competitive rates that are more affordable, so you don't spend too much on your transportation service from Cancun Airport to Playa del Carmen
Send us a message via WhatsApp, and we will gladly provide you with a detailed explanation, flexible payment methods, and a no-obligation quote
Meeting Point
Cancun Airport has 4 terminals:
Terminals 1 & 2: Domestic arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/WAHPbtWsXr7pHYrCATerminal 3: Meet at Air Margaritaville.
https://maps.app.goo.gl/o6EeUXNHhvMQaSiK8Terminal 4: International arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/rmQ1m6bWxBKSAkWt6Includes
We provide you with a list of what our transportation from Cancun Airport to Playa del Carmen includes
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
Not Included
Here is a list of items that are not included in the transportation from Cancun Airport to your hotel in Playa del Carmen
- Beverages
- Tips
Payment Methods
We offer flexibility in our payment options. One of the most popular is that you can pay on the day of transportation when you arrive at Cancun Airport Restrictions apply
- Bank deposit (minimum 2 days in advance)
- Wire transfer (minimum 2 days in advance)
- Cash
- PayPal (+4% PayPal fee)
- Credit card (+5% bank fee)
Frequently Asked Questions
Frequently Asked Questions
1.- For transportation from Cancun Airport to Playa del Carmen, where is the meeting point?
The meeting point is based on where your flight lands, which depends on your airline. But don't worry; we have experience, and we'll know this in advance and share that information with you in detail
2.- Will you tell me which terminal it will be? How do you know?
From experience, we know how Cancun Airport operates. We know in advance which terminal your flight will arrive at, so trust us—we have everything under control
3.- What time will the meeting be at Cancun Airport? When my flight lands?
It depends on the terminal and your airline. Just share your flight code, and we will provide you with detailed information about the meeting place and estimated time
4.- What type of transportation will take me to Playa del Carmen?
It depends on the number of people and bags you are traveling with. We always consider your comfort, so it could be a compact car or a van, depending on the number of passengers
Remember, you will always be in contact with our customer service department to assist you with any questions
5.- I made my reservation for my transportation from Cancun Airport to my hotel in Playa del Carmen. Where will we meet?
Share your flight code, and we will gladly provide you with precise and specific information about the meeting point
6.- How do I know I can trust you for my transportation to Playa del Carmen?
The payment you make to us is crucial for the operation of our business. That money pays for operational costs like fuel, permits, insurance, payroll, etc.
7.- I'm a bit delayed; can you wait for me?
Yes, it is private transportation
8.- I'm at the meeting point, but I don't see anyone. What can I do?
Send a message via WhatsApp, and we will gladly assist you, although the driver should be at that location waiting for you, and for some reason, you may not have seen them yet
1.- I don't have my PDF confirmation of services; what can I do?
Just provide your name and stay in contact via WhatsApp with our customer service staff
2.- Can I show my PDF receipt on my phone?
Of course! You don't need to print anything; you can show it on your phone without any problem
1.- What does the transportation from Cancun Airport to Playa del Carmen include?
It includes the following
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
2.- Does the transportation to Playa del Carmen include beverages?
Unfortunately, no, but we can make a stop at a store along the way where you can buy whatever you want. Please note that it is a brief stop of approximately 10-15 minutes
3.- How long does the transportation to Playa del Carmen take?
It usually takes 30-45 minutes, although it depends on external factors
1.- For my transportation from Cancun Airport to Playa del Carmen, can I pay with a credit card?
Yes, but there will be an additional +5% for bank fees. We only accept Visa or MasterCard; cash is preferred if you have it
2.- Can I pay the full amount when my flight arrives at Cancun Airport?
Yes, we accept pesos, dollars, or euros; just let us know which currency you will be using
Please remember that there are restrictions for paying in cash, so please send a message via WhatsApp so we can provide you with detailed information
3.- Do you offer interest-free months for transportation from Cancun Airport to Playa del Carmen?
Unfortunately, no. We do not offer interest-free months
4.- Do you have special rates for seniors, locals, people with disabilities, travel agents, or locals?
It depends on the number of people and the date of service. Send us a message, and we'll be happy to discuss it
5.- Do you have any promotions available?
It depends on the number of people and the date of service. Send us a message, and we'll be happy to discuss it
1.- Can young children travel in the transportation to Playa del Carmen?
Yes, we have no restrictions; children of any age can travel
2.- I have a family member in a wheelchair. Can they use the transportation to Playa del Carmen?
The person must be able to transfer from their wheelchair to the van and vice versa. Additionally, the wheelchair must be foldable to fit in the designated area
1.- How can I book my transportation to Playa del Carmen?
The fastest way is through WhatsApp; it's the most recommended method
2.- Will I receive a confirmation receipt for services?
Yes, it's usually a PDF confirmation of services. This confirms that you have completed the booking process, and you just need to wait for your arrival at Cancun Airport
3.- What are your customer service hours?
Our office hours during which we guarantee customer service are
- Monday to Friday from 07:00 am – 10:00 pm local time
- Saturday and Sunday from 07:00 am – 08:00 pm local time
4.- Do I need to book the transportation to Playa del Carmen in advance?
Yes, it is ideal, although we can accept last-minute reservations depending on availability
5.- Can I change the date of my reservation for transportation to Playa del Carmen?
Yes, just let us know as soon as possible to make the necessary adjustments
6.- I am no longer traveling; what should I do?
Send a message or email to cancel. If you paid something in advance, a refund will be processed within 4-5 business days
7.- What are your cancellation and refund policies?
If you paid a deposit or the full amount in advance, you can cancel with at least 2 hour's notice
If you do not show up and do not notify us, it is considered a NO SHOW, and no refund will be issued
8.- It's raining a lot. Will you still be there?
Yes, we will be there, rain or shine
9.- How far in advance can I make my reservation for transportation from Cancun Airport to Playa del Carmen?
We can accept reservations from one month in advance up to one day before. If it's a last-minute reservation, please send a message via WhatsApp
Itinerary
We think of every detail, knowing that to avoid misunderstandings, we must be as detailed as possible about your transportation service from Cancun Airport to your hotel in Playa del Carmen
We have no fine print, no hidden fees—everything is clear and in writing. There's no improvisation; everything is organized and professional
That's why we are providing you with the details of our entire reservation process, from the initial request for information until you are dropped off at the doors of your hotel in Playa del Carmen
However, this process may vary, as each person is different; it is for illustrative purposes only
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The customer is interested in our products and wants detailed information
The customer has found us and is attracted to our flexible payment system and is interested in booking transportation, but hasn't made a final decision yet
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The customer wishes to make a reservation for transportation to Playa del Carmen
After comparing prices and quality on other websites and based on their experience with customer service quality, the customer has decided to make the reservation with us
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The customer arrives at their departure airport and has their boarding pass
When you arrive at your departure airport and are in the waiting area, please send us a photo of your boarding pass. This ensures that you will arrive at Cancun Airport on time
This contact only applies to customers departing from America; if you are leaving from Europe, you will be contacted a day earlier due to greater time zone differences
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The customer arrives at Cancun Airport
We know when your flight arrives at Cancun Airport because we monitor it using real-time applications like FlightAware. When that happens, we will estimate the time it will take for you to pass through immigration and retrieve your luggage
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You arrive at the meeting point outside Cancun Airport
Once you have your luggage, you need to head to the pre-established meeting point, where your driver should already be waiting for you
It is necessary to show your PDF confirmation receipt to ensure that you are the correct person
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The customer pays for the transportation service to Playa del Carmen
Before boarding the transportation to your hotel in Playa del Carmen, you must pay for the service provided. You can pay in cash, with a credit/debit card, or through a secure payment link via applications like PayPal
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Transportation to your hotel from Cancun Airport to your hotel in Playa del Carmen
After payment, the driver will take you to your hotel in the Playa del Carmen area. The transportation service is private, equipped with air conditioning, and will take you promptly to the door of your hotel or destination in Playa del Carmen
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Arrival at your destination hotel in Playa del Carmen
The driver arrives at your hotel or destination in Playa del Carmen and drops you off in the lobby, offering assistance with your luggage and ensuring that nothing is left behind in the transportation
This marks the end of our services
Restrictions
Unfortunately, we have certain restrictions, though they are not many; they are details you should consider to ensure a quality service for your transportation from Cancun Airport to Playa del Carmen
- Payment for transportation can be made on the day of your arrival from Cancun Airport (Airport-Hotel). However, if you require transportation from your hotel to the airport, a deposit is necessary to secure your booking
- The vehicles are not designed for wheelchair users; the customer must be able to get into the transportation
- It is important to arrive at the meeting point; you will be sent the details of the meeting location when you make the reservation.
- You must send a photo of your boarding pass when you are at your departure airport.
- You should be in communication via WhatsApp, text message, etc
Cancellations
We are a company with flexible payment options; for example, you can pay in cash or by credit card on the day of transportation to Playa del Carmen, and we do not require any upfront payment
However, if you have paid a deposit or the transportation in advance, you can cancel as long as you notify us to make the necessary adjustments. You will always be in contact with customer service. Please send a message via WhatsApp
You can cancel without restrictions with at least 2 hour's notice
"We booked a private transfer because we were traveling with a baby to Playa del Carmen, and it was a great experience"
"The trip was amazing, everything was first-class. They dropped us off right at the door of my hotel in downtown Playa del Carmen. The driver was very friendly and professional. Honestly, it was the best private transportation service we've ever experienced. It exceeded our expectations"
"Super recommended. The service was excellent, they were on time, and very attentive. They made our trip to and from Playa del Carmen very enjoyable and stress-free. I would definitely use their services again"
"My family is from the USA. We traveled to Cancun and everything went very well, even though it was raining. Thank you for your kindness and availability"
"Excellent service, the driver was incredibly friendly and knowledgeable about Cancun, making our trip to Playa del Carmen very enjoyable"