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- Description
- Prices
- Meeting Place
- Included
- Not Included
- Payment Methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
This article can be read in 3 minutes
Book your transportation now and pay when you get at Cancun Airport ***Restrictions apply
Transportation from Cancun Airport to Cancun Hotel Zone
Reasons to choose our transportation service from Cancun Airport to the Cancun Hotel Zone
Restrictions apply. Click here for more information
There are so many transportation companies from Cancun Airport to the hotel zone that it's hard to decide which one is convenient for me, and they all generally offer the same services
- Punctuality
- Cleanliness
- Safety
In addition to, of course, offering those straightforward and basic options (which are minimum service standards that all companies must meet to be in the transportation market), we have a system that provides customers with all the facilities

With us, you can make a reservation for transportation from Cancun Airport to your hotel in the Cancun hotel zone and pay on the day of transportation (in cash or by credit card), keep in mind this apply only when you depart from Cancun Airport
It's hard to believe, but it's true. However, to avoid false reservations, certain requirements are necessary
- Send a photo of your boarding pass (while in the waiting area of your airport)
- Be in contact with our operators via WhatsApp or text message
Are you looking for economical private transportation from Cancun Airport to the Cancun Hotel Zone?
The first reason is that you can pay everything on the day of transportation from Cancun Airport to Cancun hotel zone (Only when you leave from Cancun Airport)
The second, and most important reason, is that we offer the most competitive price in the market. Let me explain why
We are a group of companies and, in some cases, an association of van owners that provide transportation from Cancun Airport to Cancun Hotel Zone. This is a great advantage because unity is strength
By being several, we have a wider margin of maneuver, which offers us greater competitiveness and better prices for our customers
For example, let's say you are at a hotel in the Cancun Hotel Zone. It is very likely that we have a van very close to your hotel, so within minutes they can be at your hotel lobby
At Cancun Airport, we have vans on standby 24 hours a day, making it even easier to book transportation from Cancun Airport to Cancun Hotel Zone
We specialize in providing economical transportation from Cancun Airport to the Cancun Hotel Zone, and to keep things simple, we only have one type of service
We only offer economical but comfortable transportation with air conditioning. Unfortunately, we do not have limousines or luxury vans
Why Us?
Hello, how are you? My name is Andrés, and I am the customer service manager at Cancun Cheap Airport Shuttle. I have worked at the airport for over 10 years in various positions and know all the terminals and the most common places that people use at Cancun Airport. This experience gives me the confidence to explain to you why we are the ideal option for your transportation from Cancun Airport to Cancun hotel zone
What's economical private transportation from Cancun Airport to the Cancun Hotel Zone?
Easy, safe, and economical. By hiring a transportation service to Cancun hotel zone, you are making arrangements to literally exit Cancun Airport and focus solely on your vacation
We'll have a vehicle available for you when you arrive in Cancun. When making your reservation and specifying the number of people and pieces of luggage, we will have everything ready with a vehicle suitable for your needs
It's private transportation but economical, so you don't have to wait for anyone else or drop off other people. Just relax and have the confidence that we will take you to the door of your hotel; you only need to unwind and rest
Why book our economical transportation from Cancun Airport to the Cancun Hotel Zone?
Restrictions apply. Click here for more information
In past trips, you've probably had to wait in long lines for transportation, and you're tired of people trying to take advantage of you because you're unfamiliar with the rates or the area. Additionally, the airport can be crowded at certain times of the year and day. Let me give you a few reasons to book your transportation from Cancun airport to Cancun Hotel Zone with us
Start your trip stress-free and comfortably
- Reliable and fast: It's private transportation, and there will be a driver ready and waiting for you just outside the arrivals hall, prepared to take you to your hotel quickly, safely, and affordably
- Safe and economical: Our vehicles are in good condition with air conditioning, offered at a convenient price. Safety is a significant factor—let me tell you that the vehicle is equipped with GPS, and you will receive the driver's name, a photo of the driver, vehicle license plate details, etc.
- Cancun Airport can be chaotic: Avoid crowds and long waits; our transportation to the Cancun Hotel Zone will take you directly and non-stop to your hotel's door
- Clear and transparent rates: No surprises, extra charges, or fine print. The final total price for your transfer will be clear from the start of your reservation
- No luggage restrictions: Just let us know how many bags you'll be bringing along so we can be prepared. As long as it's not excessive, it's very likely we'll accept your transportation reservation
Book your economical transportation to the Cancun Hotel Zone today and start your Cancun adventure in the best way!
Transportation from Cancun Airport to the Cancun Hotel Zone: Schedules and Availability
We have vehicles spread throughout the Riviera Maya, with drivers available in Tulum, Playa del Carmen, and Cancun
If you are arriving at the Cancun Airport, let me tell you that we monitor your flight and will know when it is landing. We will be at the meeting point waiting for you, adjusting to your flight's arrival schedule
If you need transportation from your hotel to the airport: As a transportation association, we have vehicles in the Cancun Hotel Zone ready to pick you up at your hotel whenever you wish
We have availability in 90% of cases; only during certain times of the year, such as Christmas and New Year, might we be busy and not have last-minute availability
Transportation from Cancun Airport to the Hotel Zone: Duration of the Journey
Transportation time to Cancun Hotel Zone depends on several factors such as traffic, rain, and of course, the location of your hotel. However, the transfer time is generally approximately 20 to 30 minutes
Experience of Transportation from Cancun Airport to the Hotel Zone
Cancun Airport
Cancun Airport is one of the busiest airports in Mexico, ranking between first and second place. During peak season, it can have over 600 operations in a single day

Therefore, it is an airport that can be chaotic at certain times of the day and during certain times of the year, so having a good strategy is important for a positive experience
Keep in mind that Cancun airport is not in the city center but on the outskirts, so you should hire private transportation to your hotel in Cancun Hotel Zone
Customs and Immigration Control
The most common complaints about customs and immigration at Cancun Airport are long waiting times due to a lack of staff, unclear procedures, and inadequate infrastructure. You need to have patience and maintain a proactive attitude
It can be uncomfortable and stressful, especially after a long flight and being at the airport since very early in the morning
Baggage Claim
The next weak point is the baggage claim area. If many flights arrive at the same time, the staff may take a little longer than usual to unload your luggage for transport to the baggage claim belts
Exiting the Airport

This is where things get uncomfortable; it is the most complicated part of exiting the airport. The moment you step outside the airport doors, you will be literally bombarded by a large number of transportation vendors, timeshare salespeople, tour sellers, etc.
All these vendors work on commission, meaning if you buy from them, you are paying three entities that want to earn a share of that sale
- Payment to the transportation company
- Commission for the vendor
- Agency to which the vendor belongs, allowing them to sell in that part of the airport
It's uncomfortable to feel pressured to make a decision, especially after a long trip, and to know if you are being charged a fair rate, etc. Who should you listen to? You have 10 people talking to you at the same time
This is why it is better to book private and economical transportation from Cancun Airport to Cancun Hotel Zone: a driver waiting for you, everything arranged, discussed, and agreed upon, with no surprises or hidden fees. You will avoid all these aggressive vendors and know that reliable, safe, fast, and economical transportation is already waiting to take you to your hotel immediately
You can pay when you board the transportation when you get on the Airport
It's hard to believe, but it's true; we do not ask you to pay anything in advance. You can pay in cash or with a card before boarding the transportation. This apply only on transportation leaving from Cancun Airport
Customer service staff will be in contact with you as soon as you are in the waiting area of your departure airport, ensuring that everything is professional and transparent
Quality Service
We have comfortable vehicles, friendly drivers, air conditioning, and we are punctual. We know the road like the back of our hand
But most importantly, we offer it at a convenient price. Remember that the price depends on the distance to be traveled
With us, leave your worries aside and just enjoy your vacation
Vehicle Options
We specialize in economical yet comfortable transportation. Our budget is focused on ensuring that the vehicles are in good condition and that the air conditioning works effectively, which is why we do not have luxury vans
It's important to remember that the transportation from Cancun Airport to Cancun hotel zone is a private service
Compact Vehicle: Ideal for couples or a maximum of 3-4 people
Small Van: This is a good option for groups ranging from 4-7 passengers due to the need for luggage space
Medium Van: Here we are talking about slightly larger groups of 7-10 people
Large Van: This is a van with a capacity for 20 people, but we only use it for a maximum of 15 people as we need to consider luggage space as well

Perfect for 1-3 persons
Moderate amount of luggage
Spacious, comfortable, air-conditioned

Perfect for 4-6 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 7-8 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 9-16 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Rates
We are aware that the competition for transportation online is very high, which is why our focus to stay ahead is on price, without neglecting the quality of service
To remain competitive, we are always looking for ways to lower our costs and pass those reduced prices on to our customers
Courtesy Stops
We know you're tired and it's very likely that you might have forgotten something. We can make a courtesy stop at a store on the way to your hotel, such as a 7-Eleven or Oxxo
Please keep in mind that it should be a brief stop, as the van may have another service scheduled after dropping you off at your hotel
How to Book
The easiest way to book is through WhatsApp, where our customer service staff will provide you with a quick quote and establish the terms and conditions of the transportation from Cancun Airport to Cancun hotel zone
You can also do it through the website, where there is a user-friendly form that only asks for the minimum information needed to establish the meeting point, price, etc.
At the end of the form, there are four payment options
- Pay in cash on the day of transportation from Cancun Airport
- Pay with a credit card or online payment on the day of transportation
- Pay a 20% deposit
- Pay for the entire service in advance
If you desire personalized attention, we are at your service with this button
Last-Minute Bookings
We accept last-minute bookings, especially for transportation from Cancun Airport, as we know the peak hours and are always ready with available vehicles to offer last-minute service
We understand that planning vacations, hotels, excursions, luggage, etc., can be overwhelming, and it's very likely that certain things get overlooked
To make a last-minute reservation, it must be done via WhatsApp
Who is the transportation from Cancun Airport to the Cancun Hotel Zone most suitable for?
It is for those who want to simplify their arrival or departure from the airport, who need quick, comfortable, and economical transportation to take them to their hotel in the Cancun Hotel Zone
If you don't want worries and like to have everything planned at a good price, we offer you that and more
Is it worth it? Yes
Yes. Two main reasons
- You can pay on the day of transportation
- Very competitive price
It is worth it because you eliminate stress and have everything planned so that when your flight arrives, everything is quick and efficient
Some additional factors to consider are
- Comfort
- Privacy
- Time
Book here
There are two options to make a reservation
- Send a message via WhatsApp, and our customer service advisors will be ready to help you make a reservation
- You can do it through the website; just fill out the form with your details, such as your name, flight, etc., and then decide how you would like to pay
Blog
Our experience in the field of transportation from Cancun Airport is extensive; we have over 10 years of analyzing the most frequently asked questions from our clients. We are sharing that experience in our blog, which will provide tips and suggestions to make your arrival or departure from Cancun Airport as convenient as possible
We have identified the most common mistakes people make when arriving at the airport, and preparation is an important topic. We will teach you the options and the advantages and disadvantages of all the ways to arrive at or leave the airport
- Cheapest way to get from Cancun airport to Hotel Zone
- Transportation from cancun airport to cancun hotel zone cost
- Cancun Airport transportation
- Best transportation from Cancun Airport
- Is there a shuttle in Cancun Hotel Zone?
Other Transportation
We not only offer transportation from Cancun Airport to Cancun hotel zone, but we also provide services throughout the Riviera Maya, all the way to Tulum
Check out these options
- Transportation from Cancun Airport to Cancun Downtown Area
- Transportation from Cancun Airport to Playa del Carmen
- Transportation from Cancun Airport to Puerto Morelos
- Transportation from Cancun Airport to Riviera Maya
- Transportation from Cancun Airport to Tulum Hotel Zone
Social Media
We will soon have a Facebook page that will be filled with news, suggestions, strategies, updates, and will serve as another means of communication between our clients and us, the ones in charge of your transportation
We kindly ask that if you are interested, don't forget to give us a LIKE to keep us relevant in Facebook's algorithm
We will greatly appreciate it!
Prices
The price from Cancun Airport to Cancun Hotel Zone depends on several factors, such as
- Number of people
- Number of bags
- Location of your hotel (Distance from the airport to your hotel)
- Arrival time of your flight
What we can guarantee is that our prices are competitive based on industry rates.
Fill out the form with your details so that the system can generate a no-obligation quote in MXN, USD, euros, etc
Meeting Point
Cancun Airport has 4 terminals:
Terminals 1 & 2: Domestic arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/WAHPbtWsXr7pHYrCATerminal 3: Meet at Air Margaritaville.
https://maps.app.goo.gl/o6EeUXNHhvMQaSiK8Terminal 4: International arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/rmQ1m6bWxBKSAkWt6Includes
We present to you this list of what is included with transportation from Cancun Airport to the hotel zone or vice versa
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
Not Included
There are items that are not included
- Beverages
- Tips
Payment Methods
We accept all payment methods. Remember that we have the option to pay in cash on the day of the excursion (restrictions apply), please send a message via WhatsApp
- Bank deposit (minimum 2 days in advance)
- Wire transfer (minimum 2 days in advance)
- Cash
- PayPal (+4% PayPal fee)
- Credit card (+5% bank fee)
Frequently Asked Questions
Frequently Asked Questions
1.- For transportation from Cancun Airport to Cancun Hotel Zone, will you pick me up at the terminal where my flight arrives?
Yes, we pick you up at any of the 4 terminals at Cancun Airport. The meeting point is outside the terminal, and when you make your reservation, you will be given the details, photo, and contact number of the person who will greet you at the meeting point.
2.- I don't know which terminal my flight will arrive at, how do I know where the meeting point is?
Don't worry, we are monitoring your flight and will know which terminal your plane will land at. We will always be in contact via WhatsApp or text message and will send you a message when we are at the location waiting for you. We will adjust to the terminal where your flight lands
3.- How do I know what time you will pick me up?
We adjust to your flight time, and the meeting time is just a few minutes after your flight lands. If you make a reservation in advance, we will monitor your flight and know when you will be arriving
4.- What vehicle will come to pick me up?
We don't know exactly which vehicle it will be yet; that decision is made based on the number of reservations we have. What I can guarantee is that it will be a vehicle suitable for the number of people and your luggage
5.- I have already booked transportation from the airport to Cancun Hotel Zone. How will I identify you?
We will be in contact via WhatsApp or text message. When you arrive at the meeting point, the driver will have a sign with your name printed on it
6.- Is it safe that you will pick us up to take us to our destination in Cancun Hotel Zone?
Yes, we need that payment you will make us; that money helps cover expenses such as fuel, driver's salary, insurance, etc.
We will be in contact via WhatsApp, which gives you the assurance that we are a reliable and professional company
7.- I am running a bit late, can you wait for me? I haven't arrived at the meeting point yet
Of course, it's private transportation; we can wait for you, and if you are delayed, just let us know so we are aware
8.- I am at the meeting point at the agreed time, but I don't see the driver. What should I do?
Send a message to the customer service number immediately to inform the driver that you are there. Although it is almost certain that the driver is already there and for some reason you haven't seen them
1.- What happens if I can't print my transportation service confirmation coupon?
No problem, you can show your confirmation PDF on your phone
2.- Can I present my receipt on my phone?
Of course, you don't have to print anything; you can show it on your phone without any issues
1.- What's included if I book my transportation from Cancun Airport to the hotel zone?
It includes the following
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
2.- Are drinks included in the transportation from Cancun Airport to the hotel zone?
Unfortunately, no. We can stop at a store along the way where you can buy water, soft drinks, etc.
3.- How long does the transportation take?
It depends on the distance. When you request a quote, there's a button that shows the distance from Cancun Airport to your hotel along with an estimated time, although it depends on factors outside our control, such as rain, repairs, roadblocks, or demonstrations, etc
1.- For my transportation from Cancun Airport to the hotel zone, can I pay with a credit card?
Yes, you can pay with a credit card; however, please keep in mind that if you pay with a credit or debit card, there is a 5% increase due to bank fees
2.- Can I pay everything in cash when my flight arrives?
Yes, you can pay in cash; we accept pesos, dollars, or euros. Please note that the driver will not have change, so it is advisable to pay the exact amount to save time
Remember that there are restrictions for cash payments; please send a message via WhatsApp so we can provide you with detailed information
3.- Do you have interest-free monthly payments?
Unfortunately, no. We do not offer interest-free monthly payments
4.- Do you have special prices for seniors, locals, people with disabilities, travel agents, and residents?
Send a message; it's possible that we do, but it depends on the number of people and the distance for transportation from Cancun Airport to the hotel zone
5.- Do you have any promotions available?
It depends on the season, the number of people, and the distance to be covered. Send a message via WhatsApp, and we can provide you with detailed information
1.- Can small children travel in the transportation to the Cancun hotel zone?
Yes, if you would like a special child seat, please send a message, as we do have child seats (additional cost), but we only have a limited number available
2.- One person in my group is in a wheelchair. Can they use the transportation?
The person must be able to transfer from their wheelchair to the vehicle and vice versa. Additionally, the wheelchair must be collapsible so that it can be stored in the designated area
1.- How can I make a reservation?
You can reserve via WhatsApp or through the website; the fastest and most recommended option is through WhatsApp
2.- Will you send me a confirmation receipt for the services?
Yes, a PDF confirmation of services will be sent to you, which is proof that your service has been confirmed
3.- What are your customer service hours?
The office hours during which we guarantee customer service are
- Monday to Friday from 07:00 am – 10:00 pm local time
- Saturday and Sunday from 07:00 am – 08:00 pm local time
4.- Do I need to make the reservation in advance?
It is recommended to make a reservation in advance to ensure all preparations are ready for when your flight arrives at Cancun Airport
5.- Can I change the date of my reservation for transportation to the Cancun hotel zone?
Yes, you just need to make the changes at least 24 hours in advance
6.- I'm sick and not feeling well. Can I cancel?
Yes, just let us know as soon as possible, at least 24 hours in advance
7.- What are the cancellation and refund policies?
If you paid a deposit or the full amount in advance, you can cancel with at least 2 hour's notice
If you do not show up and do not notify us, it is considered a NO SHOW, and no refund applies
8.- If it rains, will the transportation still be available?
Absolutely, we will be there whether it's sunny or rainy
9.- How far in advance can I make my reservation?
The timeframe in which we can accept reservations is from one month before to one day before. If it's a last-minute reservation, please send a message via WhatsApp
Itinerary
Below, we have an itinerary of what the reservation process will look like and the entire itinerary until you are taken to your hotel in the Cancun hotel zone
It is important to note that this process may change or have variations
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The client contacts our website and requests preliminary information
After searching online, our client identifies our website and decides to contact customer service personnel for a quick, no-obligation quote, as well as detailed first-hand information
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Make the reservation
The client is convinced of our product and, after comparing prices and quality with different websites, decides to make a formal reservation with us. This can be done via WhatsApp or by filling out the forms on the website
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The client arrives at the departure airport and goes through the airport security checkpoint
After checking in with their airline and obtaining their boarding pass, they will be contacted via WhatsApp or text message, where they need to confirm that they will take that flight and that they arrived on time
Preferably, it is important to send a photo of your boarding pass to ensure the flight code since we will be monitoring it using the FlightAware app
This contact only applies to clients departing from America; if you are departing from Europe, you will be contacted one day prior due to the larger time differences
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We are monitoring the flight
Using applications like Google Flights or FlightAware, we will know when your flight departs, and we will stay in communication in case there are any delays due to problems at your departure airport, such as delays or very bad weather conditions
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Flight landing in Cancun
We will know when your flight is landing in Cancun, and at that moment, we will send you the name of your driver and all the detailed information you need
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Contact with the driver
You pass through immigration and have your luggage with you, exit the airport terminal, and head to the meeting point, which is just next door
You contact your driver and show them the PDF confirmation of services that was sent to you when you made the reservation
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Payment for transportation service
If you chose to pay in cash or by credit card when you reserved, the transaction will be made at that moment. The driver has terminals to process credit card payments or can provide a payment link to pay through secure applications like PayPal
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Transportation from Cancun Airport to your hotel in Cancun hotel zone
The driver, who is an expert in the route, will take you safely and reliably to your destination hotel quickly. It is worth noting that all our vehicles have air conditioning, and the transportation is private, so there is no waiting or dropping off anyone before you
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Arrival at your destination hotel in the Cancun hotel zone
The driver will take you to your hotel and drop you off in the lobby of the hotel in the Cancun hotel zone, ensuring that you do not leave anything behind in the vehicle and helping you with your luggage
This is the end of the services
Restrictions
Unfortunately, we have certain restrictions to ensure that the service meets your expectations
- Payment for transportation can be made on the day of your arrival from Cancun Airport (Airport-Hotel). However, if you require transportation from your hotel to the airport, a deposit is necessary to secure your booking
- The vehicles are not designed for wheelchair users; the customer must be able to get into the transportation
- It is important to arrive at the meeting point; you will be sent the details of the meeting location when you make the reservation.
- You must send a photo of your boarding pass when you are at your departure airport.
- You should be in communication via WhatsApp, text message, etc
Cancellations
We do not require you to pay anything in advance; you can pay in cash on the day of transportation
However, if you decide to pay in advance or provide a deposit, you can cancel at any time as long as you do so at least 2 hours in advance. You must notify us that you will not be arriving, and we will be in contact with you. It is important to stay in communication to know if you can make it to catch your flight
- • You can cancel without restrictions with at least 2 hour's notice
"The transportation service from the airport to the Cancun hotel zone was excellent. The driver was very professional and friendly, and he helped us with our luggage. The whole trip was very enjoyable and we felt well taken care of"
"Our flight arrived in Cancun. Upon exiting the airport, we went to the meeting point. After waiting about 15 minutes, a driver was assigned to us. The driver was very friendly and helpful. We then stopped at a store to buy some things before he took us to our hotel in the Cancun hotel zone"
"The transportation from Cancun airport to Fiesta Americana was excellent and very affordable. I had barely notified them of my arrival when they were already waiting for me at the meeting point"
"The driver was so friendly and made the trip from Cancun airport to the hotel really enjoyable. I would definitely recommend this service"
"Thank you for your services. The trip from Cancun airport to the hotel lobby was very pleasant. The driver was very friendly and drove very safely. We felt very comfortable during the entire journey. Congratulations"