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- Description
- Prices
- Meeting Place
- Included
- Not Included
- Payment Methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
This article can be read in 3 minutes
Book your transportation now and pay when you get at Cancun Airport ***Restrictions apply
Transportation from Cancun Airport to Tulum Downtown
Why choose us?
Restrictions apply. Click here for more information
If you're searching for budget-friendly transportation from Cancun Airport to Tulum Downtown, you've probably seen countless websites offering similar services
- Punctuality
- Professionalism
- Cleanliness
- Safety
These are the industry standards. But let's discuss why you should choose us
But let me give you 2 compelling reasons to choose us
Pay on the day of your trip: We understand the hesitation of paying online to an unfamiliar company. With us, you can pay in cash or by credit card on the day of your trip
Requirements: Send us a photo of your boarding pass while waiting at your departure airport
- When you are in the waiting area of your departure airport, you need to send a photo of your boarding pass
- Stay in touch with our customer service team via WhatsApp
Unbeatable Prices: We offer competitive rates based on industry standards. Our strength lies in our network of transportation companies. This allows us to keep costs low and pass the savings on to you
We are a union of transportation companies providing service from Cancun Airport to downtown Tulum. This union allows us to have a very strong sales force, as there is always a vehicle near your hotel waiting for a last-minute booking, and there are also vehicles always waiting at the airport. This allows us to keep costs low and pass those savings on to our customers
Tulum is a top destination in the Riviera Maya. If you're arriving at Cancun Airport and need affordable private transportation to Tulum downtown, you're in the right place
Let me tell you that Cancun airport can be quite stressful if you don't have a clear plan.
Who are we?

Hello, I'm Andres, the customer service representative for Cancun Cheap Airport Shuttle. I feel confident in writing about transportation from Cancun airport to Tulum downtown. I've worked at Cancun airport for over 10 years in various roles, from security officer to airline customer service agent, and now I dedicate myself to customer service for transportation from Cancun airport to Tulum Downtown
I know the airport like the back of my hand and have witnessed firsthand the common mistakes people make when arranging transportation. Let me explain our transportation service from Cancun to Tulum downtown
What's an affordable private transportation from Cancun Airport to Tulum Downtown?
Booking an affordable private transportation from Cancun Airport to Tulum downtown means having a car waiting for you at a designated meeting point, ready to take you directly to Tulum center without any delay
This vehicle will have ample space for your entire group and luggage
It will be private, clean, punctual, and air-conditioned, ensuring a comfortable journey to your accommodation
All this at a very competitive price. And if you can pay for the transportation upon arrival, I believe there's no need to think twice. We are your best option for getting from the airport to Tulum Downtown
Why book an affordable transportation from Cancun Airport to Tulum Downtown?
Here are the most common reasons
- Safe and comfortable: You'll have a photo of the driver, identification, license plate, etc. It's a private, air-conditioned ride for added comfort
- Avoid airport chaos: Cancun Airport can be hectic, especially during peak times or holidays. It's best to have everything arranged in advance to avoid making rushed decisions at higher prices
- Fastest way to leave the airport: With everything pre-arranged, we'll be monitoring your flight, and your transportation will be ready to take you directly to your accommodation as soon as you exit the airport
- Cost-effective for groups: Booking private transportation is the most affordable option for large groups, as we offer competitive prices and drop you off at your accommodation's doorstep
- No taxis at the airport: If you're planning to take a taxi from the airport, unfortunately, there are no taxis available there. Only authorized transportation companies can operate from Cancun Airport
Cancun Airport to Tulum Downtown Transportation: Schedules and Availability
We offer a variety of vehicles, from compact cars perfect for couples to spacious sprinter vans that can accommodate up to 18 people. There are always units available at the airport, ready to provide service. Our drivers are aware of flight schedules, so we can usually offer immediate availability
Since your transportation to Tulum downtown is already scheduled, a driver will be waiting for you. We monitor flights using applications like FlightAware to know when your flight is landing and adjust our pickup time accordingly
Cancun Airport to Tulum Downtown Transportation: Trip Duration
The travel time from Cancun Airport to Tulum downtown can vary depending on factors such as traffic, rain, road accidents, and construction
However, the estimated travel time is approximately 1.30 to 2 hours in a vehicle traveling at a standard speed
Cancun Airport Transportation Experience to Tulum Downtown
Restrictions apply. Click here for more information
Cancun Airport
Cancun International Airport is one of Mexico's busiest, with a high volume of flights. During peak hours and holiday seasons, navigating the airport can be challenging due to large crowds
The airport is located outside of Cancun city, so to leave, you must use authorized transportation services that have the necessary permits to offer transportation to various areas of the Riviera Maya, including Tulum Downtown
Customs and Immigration

The first waiting point after disembarking is immigration. You'll need to go through immigration to have your documents verified. Be prepared for potential long lines, as this can be stressful for some travelers after a long flight
Luggage Claim
The second wait is at the baggage claim area. Typically, wait times are shorter here, although they can vary depending on the number of arriving flights
Exiting the Airport

This is where things can get complicated and uncomfortable at Cancun Airport
As soon as you exit the terminal and pass through the departure gates, you'll be bombarded by dozens of transportation vendors, timeshare salespeople, and tour operators, all trying to sell you something
It can be overwhelming and stressful, especially when you're tired from your flight and just want to get to your hotel
This is the main reason why booking private transportation from Cancun Airport to Tulum downtown is your best option: a driver will be waiting for you and you won't have to deal with those salespeople. The transportation is comfortable, private, air-conditioned, and safe, but most importantly, it's at a convenient price according to the distance traveled
Pay upon arrival

Travel worry-free. Our customer service team will be in touch with you from the moment you're in your departure airport's waiting area, and you'll receive clear instructions on the meeting point
You have the option to pay upon arrival in Cancun when you contact the driver. You can pay in cash or by credit card. This ensures that it's not a scam, as we need this income to continue operating and cover our daily expenses
Safe and high-quality service
Safety: You'll receive the name, photo, and license plate number of the driver assigned to you. All our staff are fully trusted. The vehicles are insured and equipped with GPS tracking
Quality: Our drivers are friendly and knowledgeable about the route. The transportation is comfortable, private, and air-conditioned. You won't have to wait for anyone; as soon as you arrive, you'll be taken directly to your accommodation. You might think this is expensive, but the price is based on the distance to your hotel, and it's unbeatable. Get a quote and compare our prices and quality
Vehicle options
We offer a variety of vehicles, from compact cars for 2-3 people to 18-passenger vans
We specialize in affordable transportation from Cancun Airport to Tulum downtown, focusing on providing a great value for the price
Compact car: Ideal for couples or up to 3-4 people
Small van: A good option for groups of 4-7 passengers due to luggage space
Medium van: Suitable for larger groups of 7-10 people
Large van: This van can accommodate up to 20 people but is typically used for a maximum of 15 to allow for luggage

Perfect for 1-3 persons
Moderate amount of luggage
Spacious, comfortable, air-conditioned

Perfect for 4-6 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 7-8 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned

Perfect for 9-16 persons
Spacious luggage storage
Spacious, comfortable, air-conditioned
Rates
The online market is highly competitive, and we strive to be at the forefront. We understand you're looking for a good price with acceptable quality
All our transportation services are designed to provide affordable transportation to Tulum Downtown
Courtesy stops
Forgot something and want to make a quick stop to buy something before arriving at your hotel? No problem! On the way to Tulum downtown, there are several convenience stores like 7-Eleven where we can make a courtesy stop for approximately 10-15 minutes (at no extra charge) for last-minute purchases
How to book
Our web developers have created a user-friendly online booking system. Simply fill out the form with your basic information, and we'll ensure a punctual service
However, if you prefer personalized attention, send us a WhatsApp message, and our advisor will be happy to assist you with your booking and answer any questions. Just click this button
You have 4 payment options
- Pay on the day of your transportation from Cancun Airport in cash
- Pay on the day of your transportation with a credit card or online payment
- Pay a 20% deposit
- Pay the full amount in advance
Do you want personalized attention? Click this button
Last-minute bookings
If you forgot to book your transportation from Cancun Airport to Tulum Downtown or need a last-minute booking
Send us a message. We likely have a vehicle near your hotel or waiting at Cancun Airport for last-minute bookings to Tulum Downtown
Please send a WhatsApp message for a quick quote
Who is this Cancun Airport to Tulum Center transportation best suited for?
It's designed for people who, as our slogan says, want "fast, affordable, and safe transportation from Cancun Airport to Tulum Downtown."
No hassle, everything is organized, and if you're a group, it's the most economical option to get to your hotel
Is it worth it?
Absolutely! You don't want stress; you want everything to be arranged so your family or group of friends can be comfortable. We meet your needs for comfort and convenience
Here are some factors
- Comfort
- Privacy
- Time
Book now!
Don't hesitate, send a WhatsApp message and request a quote without obligation. Our customer service representative can personalize the entire booking process.
You can also book through our user-friendly website
Blog
With over 10 years of experience at Cancun Airport, we've seen it all. This experience is reflected in our blog, which highlights common mistakes people make when arriving at or departing from the airport
It's full of tips and recommendations. If you have a specific question, please send a WhatsApp message, and we'll be happy to answer you promptly
Other transportation options
- How much is transportation from Cancun Airport to Tulum?
- What is the safest transportation from Cancun Airport to Tulum?
- How much is a taxi from Tulum to the airport?
- ADO bus Cancun to Tulum
Otras transportaciones
We cover the entire Riviera Maya, offering transportation from Cancun to Tulum. Check out these options
- Transportation from Cancun Airport to Cancun Downtown Area
- Transportation from Cancun Airport to Playa del Carmen
- Transportation from Cancun Airport to Puerto Morelos
- Transportation from Cancun Airport to Riviera Maya
- Transportation from Cancun Airport to Tulum Hotel Zone
Social media
The world has changed significantly in the past 5-10 years. We need to evolve and establish more communication channels with our customers. Social media is a great tool
Our Facebook and Instagram pages will be available soon. If you're a fan, we encourage you to visit us and give us a like. We appreciate your support!
Prices
The price of transportation from Cancun Airport to Tulum Center depends on several factors, such as
- Number of people
- Number of bags
- Location of your hotel (Distance from the airport to your hotel)
- Arrival time of your flight
We are committed to offering low prices, but always with a good balance between price and quality. Remember, the price is based on the distance to be traveled. We always strive to make your transportation from Cancun Airport to Tulum Center a pleasant experience.
Send us a WhatsApp message, and we'll gladly provide a detailed explanation, flexible payment methods, and a no-obligation quote
Meeting Point
Cancun Airport has 4 terminals:
Terminals 1 & 2: Domestic arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/WAHPbtWsXr7pHYrCATerminal 3: Meet at Air Margaritaville.
https://maps.app.goo.gl/o6EeUXNHhvMQaSiK8Terminal 4: International arrivals and departures. For arrivals, meet at the Welcome Bar located outside the terminal.
https://maps.app.goo.gl/rmQ1m6bWxBKSAkWt6Includes
Please find below a list of the amenities included in your transportation from Cancun airport to your hotel in downtown Tulum
- Private transportation
- Experienced and highly qualified drivers
- Travel insurance
- Flight monitoring
- Airport meet and greet
- Well-maintained vehicles
- Air-conditioned vehicles
- Free schedule changes
- No luggage restrictions
- Competitive prices
- Complimentary short stop (10-15 minutes)
Not Included
Please note that certain items are not included in our services. To ensure complete clarity, we encourage you to contact us via WhatsApp for any questions or concerns
- Beverages
- Tips
Payment Methods
Enjoy our flexible payment options. Reserve your transportation from Cancun Airport to your downtown Tulum hotel and choose the payment method that best suits you. Some restrictions may apply
- Bank deposit (minimum 2 days in advance)
- Wire transfer (minimum 2 days in advance)
- Cash
- PayPal (+4% PayPal fee)
- Credit card (+5% bank fee)
Frequently Asked Questions
Frequently Asked Questions
1.- Where will we meet for the transportation from Cancun Airport to downtown Tulum?
This depends on your airline and the terminal where your flight will land
2.- Which terminal will it be?
If you share your flight number, we can tell you which terminal will be the meeting point
3.- What time will we meet at Cancun Airport?
We will adjust to your flight arrival time.
Don't worry, we monitor your flight in real time and will know your status. We'll be ready to take you to your hotel in downtown Tulum as soon as you land
4.- What kind of transportation will take me to my hotel in downtown Tulum?
We'll assign a vehicle based on the number of people and your luggage. However, we are committed to providing a comfortable and spacious vehicle that meets your needs
Remember, you can always contact our customer service department for any questions
5.- I've already made a reservation on your website for transportation from Cancun Airport to my hotel in downtown Tulum. Where will we meet?
We'll meet outside the terminal of your arrival airport in Cancun. Remember, you'll be in contact with our customer service team, and we'll gladly provide you with a specific meeting point once we know your flight details
6.- How can I be sure I can trust you for transportation to downtown Tulum?
Your business is essential to us. It helps us pay our employees, fuel costs, insurance, and more. We need to provide you with excellent service to stay in business
7.- I'm running late. I'll be there in a few minutes
Yes, we can wait for you. It's a private transfer to your hotel in downtown Tulum
8.- I'm at the meeting point, but I don't see anyone. What should I do?
Please send us a WhatsApp message, and we'll assist you immediately. Although your driver should be there waiting for you, there may be unforeseen circumstances
1.- I don't have my PDF confirmation of services. What should I do?
You can provide your name, and we can easily send you a new PDF. Just contact our customer service team
2.- Can I show my PDF receipt on my phone?
Absolutely! You don't need to print anything. Simply show the PDF on your phone
1.- What's included in the transportation from Cancun Airport to downtown Tulum?
- Private transportation: You'll have a vehicle exclusively for your group
- Experienced drivers: Our drivers know the area well and are highly trained
- Travel insurance: For your peace of mind
- Flight monitoring: We'll track your flight to ensure a timely pickup
- Airport meet and greet: We'll meet you at the airport with a sign
- Well-maintained vehicles: Our fleet is regularly serviced
- Air-conditioned comfort: All our vehicles have air conditioning
- Flexible scheduling: We can adjust the schedule to suit your needs
- No luggage restrictions: Bring as much as you need
- Competitive pricing: Great value for money
- Courtesy stop: A short break for refreshments (approximately 10-15 minutes)
2.- Are beverages included?
Unfortunately, no. However, we can make a quick stop at a convenience store where you can purchase drinks or snacks. Please note that this stop will be around 10-15 minutes
3.- How long does the trip to downtown Tulum take?
The journey usually takes between 45 and 60 minutes, but travel times can vary depending on traffic and other factors
1.- Can I pay for my transportation from Cancun Airport to downtown Tulum with a credit/debit card?
Yes, you can. However, there's a 5% bank fee for credit and debit card payments. We only accept Visa and Mastercard. We recommend paying in cash for a better rate
2.- Can I pay upon arrival at Cancun Airport?
Yes, you can pay in cash when you arrive
We accept Mexican pesos, US dollars, or euros. Please let us know your preferred currency in advance. Please note that there are some restrictions for cash payments. For more details, please send us a WhatsApp message
3.- Do you offer any interest-free payment plans for transportation from Cancun Airport to downtown Tulum?
Unfortunately, we don't offer any interest-free payment plans at this time
4.- Do you offer special rates for seniors, locals, people with disabilities, travel agents, or locals?
Our rates may vary depending on the number of passengers and the date of service. Please contact us for a personalized quote
5.- Do you have any current promotions?
Our promotions can change frequently. Please contact us for the most up-to-date information on any available discounts or special offers
1.- Can small children travel in the transportation to downtown Tulum?
Yes, children of all ages are welcome. There are no restrictions on child passengers
2.- Can a family member who uses a wheelchair travel in the transportation to downtown Tulum?
Yes, passengers using wheelchairs are welcome. However, there are a few conditions
- The passenger must be able to transfer from their wheelchair to the vehicle seat independently
- The wheelchair must be foldable to fit in the designated area of the vehicle
1.- How can I book my transportation to downtown Tulum?
The quickest way to book is via WhatsApp
2.- Will I receive a confirmation receipt?
Yes, you'll usually receive a PDF confirmation of your booking
3.- What are your customer service hours?
Our customer service hours are
- Monday to Friday: 7:00 AM - 10:00 PM local time
- Saturday and Sunday: 7:00 AM - 8:00 PM local time
4.- Do I need to book my transportation to downtown Tulum in advance?
While we recommend booking in advance, we can sometimes accommodate last-minute requests depending on availability
5.- Can I change the date of my booking for transportation to downtown Tulum?
Yes, you can. Please let us know as soon as possible so we can make the necessary adjustments
6.- I won't be traveling anymore. How can I cancel?
Please send us a message or email to cancel your booking. If you've already made a payment, you'll receive a refund within 4-5 business days
7.- What's your cancellation and refund policy?
If you've paid a deposit or the full amount in advance, you can cancel with at least 2 hours' notice
If you don't show up and don't notify us, this will be considered a no-show and no refund will be issued
8.- Will you still provide transportation if it's raining heavily?
Yes, our service operates regardless of the weather
9.- How far in advance can I book my transportation from Cancun Airport to my hotel in downtown Tulum?
You can book up to a month in advance. For last-minute bookings, please contact us via WhatsApp
Itinerary
We strive to be very detailed in our explanations to avoid misunderstandings. This level of detail sets us apart and demonstrates the quality of our services, ensuring that your transportation experience from Cancun Airport to downtown Tulum meets your needs
By being clear and transparent, you'll see that we have no hidden charges—everything is in writing and very professional
We've created a sample itinerary outlining each step of the process, from the moment you request information to the moment you arrive at your destination in downtown Tulum
Please note that this is a general guideline and may vary slightly based on individual circumstances
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Request for Information
You express interest in our transportation services and request a quote
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Reservation Booking
After considering our pricing and service quality, you decide to book a reservation. The easiest way to do this is via WhatsApp
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Airport Confirmation
Once you're at the airport, please send us a photo of your boarding pass to confirm your flight details
If you're departing from a location in the Americas, we'll contact you shortly before your flight. For European departures, we'll contact you one day in advance due to the time difference
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Flight Tracking
We'll monitor your flight using real-time tracking apps like FlightAware. Once your flight lands, we'll estimate your arrival time at baggage claim
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Meet Your Driver
Please proceed to the designated meeting point outside the arrivals area at Cancun Airport. Your driver will be waiting for you with a sign
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Transportation Payment
Before boarding the vehicle, you'll need to pay for the transportation service. We accept cash, credit/debit cards, or secure online payments through platforms like PayPal
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Transportation to your hotel
Your driver will take you directly to your hotel or destination in downtown Tulum. Our vehicles are private and air-conditioned
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Arrival at your destination
Upon arrival, your driver will assist you with your luggage and ensure that you have everything before departing
Restrictions
Please note the following restrictions for our transportation service from Cancun Airport to downtown Tulum
- Payment for transportation can be made on the day of your arrival from Cancun Airport (Airport-Hotel). However, if you require transportation from your hotel to the airport, a deposit is necessary to secure your booking
- The vehicles are not designed for wheelchair users; the customer must be able to get into the transportation
- It is important to arrive at the meeting point; you will be sent the details of the meeting location when you make the reservation.
- You must send a photo of your boarding pass when you are at your departure airport.
- You should be in communication via WhatsApp, text message, etc
Cancellations
We offer flexible payment options. You can pay in cash or by credit card on the day of your transportation to the Riviera Maya. No prepayment is required
However, if you have made a prepayment or paid for the transportation in advance, you can cancel as long as you notify us in advance to make the necessary adjustments. You will always be in contact with our customer service team. Please send a WhatsApp message
You can cancel without restrictions with at least 2 hour's notice
"On-time pickup, clean vehicle with air conditioning, and very friendly drivers on both trips. Excellent service!"
"Whenever we go to Cancun or the Riviera Maya, we always use this service and have recommended it to friends, who have also had no problems"
"The customer service chat was very helpful, and the payment method was quick and easy"
"We used this company for our transportation from the airport to Dreams Tulum and the service was excellent!"
"The drivers were punctual for both pickup and drop-off, and the cars were clean"